"I was very happy with the service and speed in which I received my order. They were very helpful and knowledgeable when I had questions about a ceiling fan. "
"Great price, chose them over another company. Charged my credit card, saying delivery within a few days. A week later I went into my email to check the status. The hyperlink for tracking resulted in a broken link, page not found. Called the number. Was transferred to another line and no one ever answered. Sent an email which immediately bounced as undeliverable. Googled the phone number in Utah. Went to voicemail. No response from the messages left. The voicemail gave a different email address. Sent and immediately bounced as undeliverable. Called my credit card to dispute the charges. So far, a nightmare of an experience. "
"WARNING!!! This company has archaically restrictive return policies. I bought glass chandelier shades from them, found they didn't fit our decorating and tried to return. Even though I had all the original packaging, they would not take the shades back. Read the fine print before you buy from them! I will not buy from them again..."
"Bought a stunning Latitude Bathroom light that got crushed by the delivery service (FedEx). My Lighting Source replaced the light amazing fast. I was impressed with the customer service and bought another slightly larger light; it came in 3 days, that's fast in my book! And to top it all off both lights were on sale. That's 5 stars in my book."
"Placed an order on January 8 and still no fixture 1 week later. Website said leaves warehouse in 2-3 business days. Just called them today and it has still not shipped - they said it should ship today or tomorrow and they have no control over it....What? According to the info on the mylightingsource website, it should have shipped this last Monday at the latest. Here's the deal: I could have purchased on a dozen different sites and received it sooner. Since they can't help the customer obtain shipping as promised, I will not order from this site in the future. "
"I purchased three lights through mylightingsource.com and a fan through their ebay store. The prices are excellent, the shipping was quick and the customer service is great. We didn't like two of the lights we ordered. I called customer service and they were extremely helpful, nice and took care of the problem without hesitation. I have ordered from several lighting stores recently and they seem to be hit and miss. I would definitely recommend mylightingsource.com. I plan to stick with them in the future knowing they will take care of me if there are any problems."
"I was searching for some new lighting for my home and found mylightingsource.com. I was looking on the weekend but didn't decide to purchase until later that next week. When I went to purchase the prices had gone up slightly so I gave them a call. They were so nice to work with, they honored every price that I had seen over the weekend and were so helpful. I will definitely shop there again."
"I buy most of my home decor products online. I shop around for the best deal and pounce when I find it. Mylightingsource.com gave me the best price I could find online and did everything they promised they would. Will buy from again!"