"There were a few glitches with the ordering of my part, however the e-commerce specialist Ms. Michelle took care of the issue very promptly and professionally. Thank you again to Ms. Michelle Kohls"
"Very quick and easy. Saved me calling the parts department."
"Creating a new car one piece at a time and not paying 30K. A lot to choose from and very fast."
"Easy to order.... Will use again. "
"Confusing Checkout for Business."
"FAST AND EASY BUT THE PUSHY FEED BACK WAS KINDA NOT EASY LOL"
"Horrific experience with having the wrong debit card information address, and getting multiple declined order errors attempting to place my order after realizing my shipping address was initially different than my billing address on my debit card. I corrected this online, and received notification that my address was updated from debit card company., I then retried that evening, and again next day, only to have my order declined due to same difference unmatching shipping and billing addresses.
Super frustrating, and wound up using my PayPal to place my order, which I didn't initially want to do. I understand protecting my against fraud purchases with verifying and decline of different billing and shipping address, but after correction of this, not sure what is wasn't "immediately" recognized as valid matching billing and shipping address info for order to be placed.
Other than that, good experience, reasonable shipping cost, although I wished that would lower the bar for free shipping to $50 to sweeten the deal"
"Easy to find parts and good prices"
"Great experience, better than local dealers "
"Affordable price, easy to purchase."
"Had to replace speakers in two vehicles. "
"I was able to find the part right away and at a very good price. "
"was good was good was good great"
"Went to dealer and waited ten minutes for person to look-up part number.
Person conferred with another person to confirm that the part was not stocked and also to learn the price. While waiting, found the part number online and learned about this website. Person came back to tell me the price which was the listed MSRP and that I would have to order the part. "
"Good prices and fast free shipping"