ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2018-02-03

too bad I can't give a no star

"this company has no morals they take your money then never send the item and refuse to communicate . i only hope that people read the amount of bad reviews and avoid doing business with these crooks.

At this point its been 2 months and they still have 950.00 of mine and refuse to refund, even tho they did write that they "cancelled the order".......LIE. BEWARE OF THIS COMPANY!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-04-01

VERY UNFRIENDLY. SCAMMER AND FAKE ITEMS

"THIS BUSINESS IS ALSO CALLED (PRODUCTS THAT SAVE)

THEY ARE NOW LOCATED AT 13731 S ROUTE 30 STE 103 PLAINFIELD IL 60544.

I purchased from their eBay site where the seller mark repeatedly called me a liar and a criminal and then goes on about how I live with my mom in her basement trying to hurt my feelings all it did was inspire me to stop this scamming company.

I purchased a VAPE from them supposed to be NEW and Authentic. I got it and its missing several things in the box along with different than listed stuff in the box. I wasn't really too upset about that till on the 3rd refill the device broke which led me to believe this is a FAKE PRODUCT. I contacted for a return and Mark gave me the run around saying if you send it out hell refund me but when I sent it he said that he couldn't refund me. Cause I had opened a PayPal case Which is completely bogus if you know PayPal as soon as a case is open it gives you the option to refund. When he noticed I opened a PayPal case he sent me this=: "I see you opened a PayPal claim. PayPal is telling me I need to respond by April 21. .. You are just wasting time. Send me a message after you leave positive feedback and I'll refund you right away. Otherwise you'll hear from me about the refund in three weeks. Last chance. You have my word."

So I gave in and left him a positive and now he still won't give me a refund.

Mark Von Lehmden IS A LIAR AND A STRAGHT UP CON ARTIST!!

I HOPE THIS HELPS ANYBODY!!!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-02-07

"DO NOT DO BUSINESS WITH THESE JERKS!!! I PLACED MY ORDER AND THEY TOOK THE MONEY AS FAST AS POSSIBLE. THEN SAID THE ITEM WOULD BE SHIPPED THE FOLLOWING DAY AND I WOULD HAVE IT IN 5-7 DAYS. I NEVER RECEVED A TRACKING #,AND WHEN I TRIED TO CONTACT THEM (SEVERAL TIMES), THERE WAS NO REPONSE. I FILED A DISPUTEWITH THEM THROGH PAYPAL, AND NOW I AM TURNING TO THE BBB"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-01-08

"Total scam. Takes your money you never get your products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-10-08

"Do not do business with this company!! They will take your money and not ship your product, as they did with me. No response after several emails and phone calls. I am in the process of filing a complaint with the BBB and disputing the charge with my CC company. Do not buy from these people!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-10-04

"Ordered a roof rack two weeks ago. They immediately debited my account and sent a confirmation of receipt of order. That is the last I heard from them. I called twice a day for several days, sent e-mails every time I called. No response. I finally filed a complaint with the BBB and their only response was "Tammy needs to contact her credit card company to cancel. Thanks." Problem is... I used a debit card, so that is impossible. Still waiting for a response to me telling them I need them to credit my account IMMEDIATELY. I am not optimistic. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-08-20

"We purchased an item from this merchant and it never worked. After following the trouble shooting information in the box with the manufacturer it still never worked. My Rubberneck agreed to take the return and sent a RMA with return instructions and would refund minus shipping. Months have gone by and we never saw the refund and now he says he will not honor it. He has both our unit and our money!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-07-19

"Placed an order over 2 weeks ago and cannot get them to respond to my multiple emails and phone messages .We have tried to get a refund and at this point still no response. Stay as far away from this so called merchant as you can! Pay the extra $5 to place your order with a reputable seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-09-26

"I received my order when expected, however, I needed to return it because it was not correct for the application I needed. It took leaving a bad review to get a response from them...finally received a call, returned the product, but I have failed to receive credit back (since May). I have made numerous calls, left messages, tried e-mailing, no response. This company has non-existent customer service."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-05-24

"BEWARE OF THIS COMPANY!!! If I could give zero stars that is what I would do!

My husband recently ordered some parts from them because they had the best price we could find. We recieved an e-mail confirming our order right away. The next day we recieved an e-mail stating that our product had shipped and should be to me in 5-7 business days, but there was no tracking information. I tried calling the number on the website, but it immediately went to a recording asking me to leave a message, which I did. I then sent an e-mail to the e-mail address on the website, just simply asking for the tracking information.

I waited a couple days and still recieved no responce, so I tried again. I sent several e-mails and called nearly every day for alomost 2 weeks, with absolutely NO responce. Finally I filed a complaint with the Better Business Bureau and miraculously I recieved an e-mail from them the next day claiming that they had sent me several e-mails telling me that my product was backordered through the manufacturer. This was an outright lie! I never recieved anything except the e-mail that stated that my product had SHIPPED!!

I wrote back and asked my I had recieved an e-mail stating that my product had shipped if it was, in fact, on backorder. I never recieved a responce to that either. After the complaint that I filed with the BBB, the decided to cancel my order and refund my money, so now I have to find a more reliable company to place my order with. I can't believe how unreliable this company is. They do not return phone calls or e-mails, and outright lie to you...
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-12

"Best seller i have dealt with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-09-08

"my experience with my rubberneck was a very good experience. The service was fast and pleasant"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-30

"Ordered an Eccotemp L5 water heater. Great price and the product was shipped to Canada quickly '"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-24

"Our new 5L Eccotemp tank works great!! It was the perfect choice for use in our newly built outdoor shower room at the campground...thanks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-22

"This was a great purchasing experience all around. They were pleasant to deal with and the water heater arrived when expected exactly as described. When I got ready to install it there was a small problem. while they could fix the problem themselves, they were able to send me in the right direction. Now that it is installed everything is terrific! I wouldn't hesitate to buy from them again and have recommended them to several friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A