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1/5

2023-05-18

Horrible Durabilty / Quality

"Started peeling in the first month. Within 6 months the photos are virtually gone. Waste of money. Find a different manufacturer"

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5/5

2018-03-10

Awesome

"I love my product, came fast, love how the pictures aren't faded in any way and great quality! Love it! "

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1/5

2018-01-15

PERSONALIZED CASE ORDERED FOR IPAD PRO NEVER RECEIVED / NO REFUND

"Order Number: 3818072 was never delivered. I had numerous email conversations with a Zachary R. who keeps telling me they are having trouble getting shipping information from their vendor. I ordered this case and the order email states that I could expect delivery on January 5, 2018.

The case was ordered to personalize and protect a brand new iPad Pro which I purchased for my wife as a Christmas present. She is a teacher. I wanted her to be able to take it to school with her January 8, 2018; we never received the case!

THERE IS NOW NO MORE EXCUSE THAT IS ACCEPTABLE! IT IS NOW JANUARY 15, 2018, AND I HAVE BEEN PATIENT FOR 10 DAYS - 10 DAYS!!!

COMPLAINTS THROUGH MULTIPLE AGENCIES ARE TODAY BEING FILED; AND I AM REQUESTING CRIMINAL ACTIONS FOR THEFT OF OUR FUNDS IN THAT THIS MERCHANT FAILED TO DELIVER THE PRODUCT OR REFUND MY MONEY! I WANT THE CASE!!!
"

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Verified
1/5

2015-07-31

"I received my iphone6 case from mycustomcase and it was dappled on the side because of the "heat transfer" process they explained to me. The case was navy and the sides looked totally gray like it was sunbleached. Well, whatever it was it sucked. I sent photos of the case and they deemed that it wasn't "bad enough" to reprint the case. They offered a small discount but were completely unwilling to work with me to resolve the issue. This is the worst customer service experience I've ever had. They have lost my business and I will tell everyone I know to never order from them!"

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Verified
5/5

2015-06-09

"They did an excellent job I loved the cases I actually have had 3 done by them in the past and 2 more recently both times and all 5 cases came out perfect quality and fast service"

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