"Paid PRIORITY shipping still have not received my product. DONT USE THIS COMPANY. "
"I placed an order for a case and screen protector 5 days ago. I have yet to recieve an email confirmation for shipping. When I try to look up my order number it says "can not find order number". I have sent several emails I have not getten a response. I know the money came off my card so they recieved payment. I do not have yahoo mail so that is not the issue. I decided to read the reviews and found that this is normal for them. I am appalled with their customer service. They have no contact number just an email form for them to contact you but they have yet to respond to my 4 emails. I am calling my bank to cancel the transaction. This is the worst website I have ever ordered from. I urge others to find another site. I will never order from them again. I am sitting here with a brand new phone with no case. If I were to drop this phone I would break it. Then I would have to pay another $200 for my insurance claim to get a new phone after I just paid $700 for it. I can not be waiting months for a case to come nor can I afford to replace my phone if something were to happen since it is not protected. Ugh!"
"Good selection and prices but they really dropped the ball when it came to shipping my purchase. It took almost a week before my item left their Warehouse and my emails asking why fell on deaf ears or blind eyes or whatever you want to say. 2-Day shipping equals 7 at this online store."
"I would not recommend this company to anyone. I placed an order on Dec. 10th and have not received my order yet. It is Jan. 3rd and according to my tracking # USPS is still waiting for this order to be shipped. I have E-mailed the company several times and have yet to get a response. They have already received payment from my credit card. We ordered a phone case for my husbands phone on another site and he had his delivered within a week. I am extremely angry that they haven't even had the courtesy to get in touch with me to explain what the problem is."
"Got my item in 5 days.. was packed well and no problem what so ever."
"DO NOT ORDER FROM HERE, AFTER 2 WEEKS THEY SAID THE SHIPPED MY PRODUCT, BUT NEVER DID. I PLACED AN ORDER FROM CHINA THE SAME DAY I ORDERED THE CASE, THE CHINA PACKAGE ARRIVED BEFORE THEY EVEN SHIPPED IT. DO NOT BUY FROM HERE, HORRIBLE SERVICE AND OVER PRICED. "
"I ordered from my phone case.com before reading all the negative reviews i then got scared and ordered from a retailer with 5 stars (cellular outfitter) My phone case.com not only beat cellulars price but I got my order from my phone case.com in 5 days. The other joker's sent my package the slowest way even though I payed extra to ship. Cellular outfitters are a joke! My phone case hooked me up with the right case at the right price, quickly and efficiently!"
"I ordered one Zizo Bolt case for my alcatel OTFXL on the 14th of May, 2016.
The shipping label wasn't created for four days. It wasn't shipped for another two.
I couldn't find the order number immediately because it was only in the subject of the receipt email, and they never once responded to any of my contact over the course of 7 days since I first contacted them. I don't even use yahoo mail. Will update if merchandise reaches me."
"I ordered a case from there a month ago and received it one month after a got the email confirmation. The quality is 6/10...takes a while to get there but not a scam... At leased not to me. "
"Ordered a phone case and did receive an order confirmation. When I did not receive any shipping information, I started researching and found all the negative reviews, I e-mailed them for a shipping confirmation. They did not reply. Instead of wasting more time and energy, I contacted my credit card issuer and disputed the charge. Found another case elsewhere and these clowns do not get paid."
"Ordered a case and screen protector a week ago. Sent 2 emails and several messages on facebook. They insist it's been shipped but the tracking number they provide is just a PRE-shipment tracking number. DO NOT ORDER ANYTHING. YOU'LL NEVER GET IT.
They falsly advertise shipment within 24 hours.
They falsly advertise prompt customer service. I've never even gotten a reply to any e-mail I sent."
"I got my case in 7 days. Not the fastest but am satisfied with my case. That's all"
"ZERO STARS!!!!!! DO NOT DO NOT DO NOT order from this website!!
-No where on their page do they warn that they do not send email confirmations or tracking information to yahoo.com email users.
-They do not have a contact phone number for customer service on their website only the contact us form to fill out (which they never respond to) -- P.S. if you need the phone number it is ***-***-**** - when you call the phone will ring and then you will hear about 30 - 45 seconds of dead air, followed by an automated voice message asking you to leave a message.
-They do not live up to their promise of prompt shipping, delivery or follow-up to questions.
They are not a reputable business - or should I say their reputation precedes them as totally negative."
"DO NOT ORDER FROM THIS SITE. SCAM!!! Ordered a Ballistic SG MAXX Case for $32. Description read phone case, hard screen protector, and belt holster. What I received was a $6 phone shell cover. Have emailed the company about returning or making the order right. No response. "
"Order one case and they cancelled the order because they were out of stock. So order a different one and still never got it but they took my money. Been waiting over two weeks now for a phone case. And paid for one that I still havent got"