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Verified
5/5

2020-12-16

MYRON WRITING PRODUCTS

"Myron has the best pens ever!!!! I Love Myron."


Verified
1/5

2020-12-16

Lack of communication

"Placed an order and never received an update. Called customer service and was told that you don’t have the product and won’t for a few more weeks, and product won’t be shipped until “early January”. This should have been dealt with proactively, even if just by email.
And interestingly, you were able to send me this request for feedback almost immediately, long before you were able to ship.
"

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Rep reply posted 2020-12-22
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi,
We would like to extend our sincerest apologies concerning all the issues that you have faced. We hope you will give us an opportunity to discuss this further with you. We will have one of our experienced agents contact you very soon.”


Verified
5/5

2020-12-14

Pens

"Great place to do business with, received my pens in a timely manner and they were great !"

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Verified
5/5

2020-12-12

Perfect

"Multiple personalized engraved ink pens as ordered. "


Verified
5/5

2020-12-12

They were just perfect

"It was easy and fast and love the outcome."

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Verified
1/5

2020-12-12

Very poor service!

"Placed an order for ink pens on 11-29-2020 and was told a rush was put on it and the pens would be shipped on 12/9 and I would receive them on 12/11. I talked to Ron and he flat out lied to me. When I called to see why they hadn't even been shipped I was told they didn't have them in stock and wouldn't get any in stock until 12/18. Who know how long it will take them to get printed and shipped. This is the first time I ordered from this company and I am totally disappointed and dissatisfied. I feel I'm really getting the run around and it's very frustrating when you can't trust what they tell you. This situation is very upsetting because I told them it was a Christmas gift and I needed them by Christmas and was told that would be no problem. I think I made a very bad choice with this company and would not recommend them to anyone."

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Rep reply posted 2020-12-14
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. If you give us the chance, we want to hear your entire story and fix this for you. Thank you.”


Verified
5/5

2020-12-11

Business pens

"I placed my order on December 1,2020 and received them on December 10, 2020. Excellent delivery time. Excellent customer service as after I approved my order I saw there was an extra A and they made the correction. If you need business pens I highly recommend them. "

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Verified
1/5

2020-12-10

I still haven’t received my order

"I ordered on the 26th it is now December 10 just about and I still don’t have my pens"

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Rep reply posted 2020-12-10
A rep from Myron Promotional Product, Myron_SE, has responded:

“Hi, thank you so much for your order. We're currently waiting on your approval for the artwork. We've sent the email confirmation several times. We will be sending you a new email today. ”


Verified
5/5

2020-12-10

Great customer service and great value

"This website made using this service very user-friendly. Thank you "

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Verified
5/5

2020-12-09

Nice

"Haven’t received the pens yet no give a full review"

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Verified
5/5

2020-12-09

Great Outcone

"Ordered 100 custom logo pens and they came out great. "

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Verified
4/5

2020-12-09

facebook order went smooth

"Will tell when my order arrives whether it is a good value or not, but the ordering experience through Facebook was flawless"

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Verified
5/5

2020-12-09

Perfect

"What a top notch company! I had a special request and that was taken care of and it was very very quick to arrive. Ordered Dec. 2 and arrived Dec. 9 WOW!!! JUST WOW"

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Verified
5/5

2020-12-09

Excellent Experience

"Easy to use website . Liked the follow up email to confirm the accuracy of the order "


Verified
4/5

2020-12-09

Easy ordering

"Ordering always easy, still waiting on shipping confirmation."

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