"I ordered a 4 ch home security camera system. When I received it I installed it and the DVR did not function properly, I could not turn it off unless I unplugged it and I could not program it. I have made several telephone calls, sent several emails and when i did finally get a live person on the telephone she was rude and hung up on me. This company is totally unprofessional and cares little about customer service. DON'T DO BUSINESS WITH THEM. "
"I bought a ipad mini screen that came damaged this comp. will not respond at all . I have emailed 40 times with no human response at all . Would never order here again very frustrating . Tell everyone go some where else save your grey matter."
"Horrible company. If you have a problem they wont take it back, or return your phone calls. I purchases a scanner and it came broken so I ordered a replacement and asked to send back the broken item. Its been 2 months and they refuse to issue a return. I understand that sometimes things come broken, but their refusal to communicate with me or honer my return request is wrong and a lousy way to do business. I told them I would write a bad review if they did not call me back. This review is a result of their actions. "
"I ordered already many flashlights, triggers from mystore365, every time the service was great. All items are perfect functional, brand new item. Great delivery time. highly recommend this merchant. Papp Agota, Romania"
"I had the experience of buying mystore.com, and I can confidently say that this company meets clients. What I like about this company is how seriously reflect and reply customer emails. That's very important in a business because it gives confidence to the buyer that he is dealing with honest people. I enjoy a good relationship with this company and I have on my list of trusted suppliers, something not so easy to find.
Also, I like their prices. They have a good and cheap prices."
"I bought a Car Reverse Camera on Mystore365. It is good with that price. Till now, it has not any problem."
"Superb experience with them. I received my ip camera bought from them quickly"
"this is not a good company to deal with , we order iphone 4 screens , they came bad company offer $20 refund on a $100 order "
"I have bought 5 iphone 4g screens fromt them
Severel problem where happening.
1: It took a very long time before i recived my item
2: I have problem with 4 out of 5 of these. The home button got stuck i 4 out of the 5 screen.
I have sendt pictures and video that showes yhe problem.
3: And now the worst.
Why dont i just copy past it:
------------------------Copy start-----------------------
Hello XXXXXXXX
Thank you for your reply. Sorry for not answering you in time.
I read your problem carefully, you know these items have been used for a while, everything might lead to this defect. So we can provide you two methods.
One, I appreciate if you could kindly pay 70% of the original unit then we can reship it to you, because we are actually not a big company and we cannot afford more loss from this deal.
Two, we refund you 30USD, you remain the items.
Therefore, please consider it. Once you accept my opinion, please contact me.
Good day.
Linda
------------------------Copy end-----------------------
A really bad company to make deals with. How can thay even belive that i will accept this offer.!!
And they even have a warenty police, but that's just seems writing. It dossent seem they want to follow it
http://www.mystore365.com/warranty-policy
So here's my sentense.
DONT DEAL WITH THEM"
"I ordered a remote control helicopter to replace a broken Christmas present. Nothing was ever sent. After several emails promising me the product I received the email below, as well as other "copy and paste" versions. There is no question that they are out and out crooks with no intention of ever sending me the product. Do not use them. Read the email below and consider whether you think they are legitimate...
From: ****@**** [mailto:****@****] On Behalf Of Mystore365 CS
Sent: 30 March 2012 02:41
To: [ ]
Subject: Re:[No Subject] [Ticket Id: S109595-T8972]
dear friend,
I am very sorry for that I cannt refund so much money. I have tried to convince our manager,but he refused the demand. I dont want to waste you and me so much time.
As you know, it has passed 2 months free for repair and replacement so that we may need to charge you some handling fee for the case.
We have covered the largest loss for this business,we have made our compromise but you still hold on your interest and would not give us concern.
I just can refund 5 USD to you, do you agree that? This is what I can domostof the compromise.
as a reliable seller, I would like support the responsibility and give you 10% discount as a compensation when you place order next time. I am very sorry for that, but its out of our control. I would try my best to help you if you have any question.Yearn for your kind understanding.
I wish we can get a good way to make a compromise.
Yearn for your reply.
"
"After 80 days, I received my order! the delivery service is very poor.
BUT the product is good, and customer service is very good. "
"i am currently on day 50 of waiting for my goods to arrive, i have been told that; because of Chinese new year it will be delayed, because of snow (there is none) it will be delayed, that it has been delivered! and yet still i am waiting, i have tried to ask for my money back and just get the answer no as it has been sent, but that i will get 10% discount on my next order as if i am that stupid to order with them again, and that when it arrives i will get $5 in compensation if i stop complaining. i have now had to take this to paypal who are taking this under investigation. so to anyone who is thinking to use them i advise you to stay as far away as you can, it is just one big scam and i dont want anyone else to fall for it like i have"