"I'm an older geek, having been dealing with computers since the mid 1970s and PCs and laptops since the late 1980s. I will simply say that my Mythlogic experience was the best I've ever had in dealing with system dealers. I proudly own a new Nyx 1711 laptop, and every part of the process was easy. Like another reviewer here, I had Mythlogic talk me out of spending more money on a component they felt wouldn't make much difference in the way I use my machine. That, to me, is an attention grabber. They obviously care more about their customer and long term relationships than milking out the last buck from a quick sale.
And the laptop? Quite simply the best I've owned. Almost ridiculously fast, and the upgraded screen is a joy to behold. Overall, a solid machine, more than capable of running my games and applications.
I had heard that Mythlogic was more expensive than some of their competition. First, they have no true competition; while there are Sager resellers out there, Mythlogic is really a custom builder, using Clevo shells. That means that they can offer more than a typical reseller. Better warranty, better repair service, and unique policies like the Phoenix Upgrade Plan, which is as close to “future proofing” as any computer system can get. When I compared prices of Mythlogic machines with Sager resellers, Mythlogic was not only not more expensive, but when you add the value of their unique policies and their focus on the customer, you get much more than you are with the other guys for the money.
Not only have I become a Mythlogic customer for life, but I’ve been raving about them to friends and family all over the country. Working with them, you will end up for the most bang for your buck, and a system that reflects what you do, not some mindless marketing package. Combine all of the above with friendly, knowledgeable staff who often return emails within minutes, and they blow all other vendors out of the water.
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"Great pricing, awesome service. These guys know their stuff. I walked in and they laid everything out for me and was able to get the parts I wanted plus a little. Buying all my parts from here from now on."
"I have been nothing less than impressed with my order from Mythlogic, not only were the staff extremely polite and knowledgeable, they never tried any forceful sales strategies and let me take my time making a decision. If your looking for supreme quality and service than look no further, if Mythlogic doesn't have it believe me they can get it. I look forward to buying a hardcore gaming laptop from them in the future."
"I'm not big on leaving reviews, but I feel obligated in this case. A few years ago we were having some issues with our laptop and were contemplating getting another one (only computer in the house at the time). We were referred to Mythlogic via our neighborhood chat forum. I'm not very technical so I was a little intimidated about taking it to a stranger. After meeting the staff, especially Charlie, we were immediately set at ease. They were not only extremely knowledgeable about the system, but they provided one of the best examples of customer service we have ever experienced. Charlie and staff took the time to correctly analyze the problems we were experiencing and worked hard to resolve them. That day we ended up leaving a happy customer with a working laptop. Since then I have returned to Mythlogic to purchase our 2nd laptop. Now my wife and I each have one! I HIGHLY recommend Mythlogic.
Paul"
"I bought a computer for my husband from Mythlogic back in 2009 and we liked it so much we ordered one for me, six months later! The Customer Service is top notch. Anytime I have a question or an issue with our rigs, they've gotten back to me within about four hours through email and they're always friendly. The rigs are made with quality components and run smoothly. I've been completely satisfied with my interactions with this company."
"I was referred to Mythlogic by a friend of mine who has got his last two laptops from them. Both of us are gamers and and I also use my computer for design (lighting mostly). I could not be happier with my machine. I also think it is owner operated because you seem to speak and email with the same people, and they remember you.
I already do recommend it to my friends. "
"I have had a great experience with Mythlogic since I was introduced to them nearly two years ago.
They take the time to help you through the tough decisions, and never once during the process did I feel like I was being urged to buy something I didn't want/need.
I guess that is the underlying gem that is their company. Top notch customer service. A rarity in the tech industry these days."
"When we expanded our LAN center to 30 machines from 25, we needed the best. The PCs we got from Mythlogic are powerful, and where assembled and shipped right on schedule. We had a case fan go out on one of them, and they had a replacement shipped too us within a few days. I would recommend their services to anyone looking for a quality PC built by expert hands."
"I previously brought computer from Sager reseller. The experience was good. But now that I decided to buy another laptop during the recall time. My experience with this reseller was only fair, we exchanged email for quite sometime but I cannot get enough information to make any decision. Then I've heard of Mythlogic,so I chatted with One Smart Nerd. Then I placed order right away. The conversation was very truthful and direct. The guy helps me save $200, which suppose to be on his revenue. After I placed the order, I keep emailing him about the updates, status, question almost on a daily basis. I know I was very childish, but all of the questions got answer. I was very satisfy with the service I got from Mythlogic. Now I got the laptop. It was gorgeous, everything is solid build. Even with the original manufacturer screen, the screen is beautiful (I don't know if this is the effect of the calibration or the screen is just different from the previous one I own) Also I'm really appreciate that Mythlogic put a comment on the box for UPS. I mentioned that comment 2 times 3 weeks before I receive the laptop. They still remember that.
I just want to tell other potential customers, this company is very serious about their services. I know the price is a little bit higher than other resellers but give it a try you won't regret it."
"In under 24 hours, Mythlogic pulled together an outstanding gaming machine at a very affordable price."
"Mythlogic is hands down, the best when it comes to custom computers! Whether you need a computer for a home business or a monster gaming rig, Mythlogic has you covered. I bought my computer back in 08. I had some minor issues with it in 2010, sent it to Mythlogic and they really helped me out. And I didn't need to sell my first born either! The price is always right. That's why my company (United Front Gaming) has chosen Mythlogic as our go to company for all of our computer needs! "
"Simply Amazing. I first had issues with my credit card and the online forms so I called them five minutes before they were closed. They were extremely helpful and called when they said that they would, a few days later. I received my computer within two weeks after ordering. For a gaming computer, the price is a lot better and more powerful than if you were to buy from Best Buy. I also had an issue when I couldn't hook up my monitor to my computer and they answered my question on the dot. I did not get any automated answering machine when I called them and their turnaround email is like less than 5 mins. Definitely worth recommending to others' who want a custom gaming rig"
"Initially this was a tough laptop purchase decision, I have been buying Sager branded laptops for quite some time now. But I finally decided to move on from Sager, just too many fit and finish issues and non responsive support.
Once I stumbled upon Mythlogic and found that they actually custom build their laptops from Clevo shells, my decision started to get easier. After researching I found that this is actually pretty rare as most companies out there actually just resell you a branded or non-branded Sager.
From my litany of pre-sales questions, purchasing, during the processing and build process communication and unboxing my beautiful Mythlogic Pollux 1611 I will never purchase a laptop from anywhere else. The sales guys were wonderful and they even agreed to pre-load several software items for me so I would have a "better out of the box experience" (as they put it).
Overall, if anyone is looking for a Sager (or Sager reseller) alternative, the people at Mythlogic have my recommendation!"
"Digital Ops has been using Mythlogic machines for over two years now. The guys that work there know hardware, software, and customer service. Glitch free gaming FTW!"
"Great Communication, Willing to go the distance to get the item to me quicker. All Around great seller!"