ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2020-06-02

Great deal on proto toolboxes

"Thanks! I'm looking for smaller boxes too, if you have any let me know. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-06

Phil Dave

"I had looked everywhere locally for the correct staple for my older Craftsman carpet staple gun. After Googleing several times and running into dead ends I finally found my item listed at the Mytoolstore.com. The website was easy to follow and price and shipping was good."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2020-03-04

Great prices

"Easy to deal with. Great prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2019-12-09

Avoid this seller

"I placed and order with this company for an item they had in stock. They charged my credit card and 10 days later they cancelled my order without cause and without explanation. I checked their website todayand they are still selling this item but they have raised the price and have refused to honor my order."


5/5

2019-11-17

Excellent Service!!!

"Words can’t explain it... good service, quality product, on time delivery and reasonably priced!!!"

Detailed Review Benchmark + -
Overall customer service

5/5

2019-11-10

Great

"Fast delivery and better than expected quality .....
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-10-19

Good tools

"Easy peasy. Reasonable prices "


5/5

2019-09-03

On time shipping.

"I was really glad when I got my order a day early."


Verified
5/5

2016-07-14

Just what I needed, when I needed it.

"Price was better than all the other websites - really needed a truck box, impossible to find local, mine was stolen with all my tools in it. Mytoolstore had one out the door to me the same day. Shipping wasn't too bad, considering it went freight. Will shop here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-11

"Here's the deal, I live in PR and had a hard time finding some Klein tools here. I spent a good few.weeks looking for a PAL Reamer. NONE of the Home Depots here, nor the Grainger stores carried them. I went online and not even the Home Depots in NYC had them. Per chance I found mytoolstore.com and they had EXACTLY what I was looking for. And the price was even better than I was expecting. It was less than what I would have paid for just the tool. Mytoolstore.com will now become My Tool Store.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-01

"I shopped around for several days searching for a specific type of foam-filled box, and had settled on one or two brands. After several days of shopping, I found an excellent priced on Ellis products from this vendor. I ordered on line and received the four tool boxes, drop shipped from the manufacturer to me in Ohio in two days. They shipped Fed Ex and I was advised by e-mail as to when to expect the delivery. The boxes were in excellent condition, and exactly as I had ordered. I suspect this company drop ships from the manufacturers a lot, but that is fine with me, as the manufacturers know how to package their own products. I will order from this company again, I am certain. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-11-05

"Very bad merchant.
First they send me the wrong product, secondly they didn’t answer my e-mails at all, and thirdly after I send it back - they refused to pay for transport.
Do not deal with them!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2007-11-24

"A very uncomfortable experience.

Part of the order confirmation process is an "Identity confirmation email", even though I was shipping to my CC billing address.

This "Identity confirmation email" contained a link that wanted me to input 5 additional e-mail addresses. This apparently is a means of confirming my identity??
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-05-04

"I needed a replacement positioning strap for my Klein climbing belt and local tools stores didn't carry the model I needed. Mytoolstore.com had a good price and stock. It took me only 3 days from order to receipt and the belt was drop shipped right from Klein. Good service and competitive prices with other on-line stores - I'll use them again !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A