"I wish I had found this website before I placed my order. It's only $60.98, but they way they do business is wrong. I have been trying to get a refund since Feb! The first bluetooth I received was defective. Customer Service convinced me to let them ship another one. The next one was dead on arrival. I sent that back also and have not heard a word from anyone. The recording was last updated in March! I'm out of $60.98. I have filed a complaint with the BBB and hopefully this won't happen to anyone else."
"N1 Wireless had the lowest price on the jawbone icon that I was looking at. Their shipping and handling was slightly higher but still a bargain.. My order was processed the same day and i received three e-mails one confirming the order, one telling me it was shipped and one with a tracking number. This is the way a company should run. I'm very happy and highly recommend N1 Wireless to anyone"
"Excellent service and very fast shipping. Product is exactly as described and defiantly a factory original. Price was incredible. Will defiantly buy from N1 Wireless again. "
"I am very pleased with the N1 Wireless site. The price for my Jawbone ICON was fantastic, the check-out process was quick, and my new ICON was delivered within one week from my order date. I will highly recommend this site to others. "
"BlackBerry 7100i. Sold as reconditioned.
Poor communication. Did not respond to pre-sales inquiry regarding what was included with the item (I wouldn't have ordered myself at that point - a friend ordered for me as a surprise gift to replace a lost Boost Mobile handset).
Did not receive shipment tracking information until the day product arrived.
Product was dirty out of the box.
Factory resets had not been performed. The device was populated with a previous owner's data.
Product had a hardware issue out of the box (handset speaker did not work, could only talk on the phone using speaker phone feature). Luckily, I'm an IT technician, so I was able to repair it myself so as to avoid further dealing with this company.
Tried to phone customer service upon discovery of defect. Line rang 6 times, then an automated message tells me that nobody is available to take my call. The voicemail box is full and will not accept further messages on a back-to-business Monday morning. Tried calling through the sales line, same result.
Conclusion:
Avoid these people like the H1N1 virus they should rename themselves after.
P.S. - Agree with other customers: check the BBB.org rating for this company. They are NOT even a BBB accredited member:
http://www.bbb.org/new-york-city/business-reviews/electronic-equipment-and-supplies-dealers/n1-wireless-in-brooklyn-ny-94223/"
"I purchased a "new Samsung T329" cell phone from n1wireless.com The phone was not packaged like what you would expect as a new phone. In assembling this phone,the battery was not a Samsung battery and the battery did not even fit into the phone. At this time the frustration continued because I am attempting to contact this site at ****@**** but after three attempts I have had no response. In calling their phone no.***-***-**** you cannot talk with a representative nor leave a message due to "mailbox full". I will continue to make a "paper trail with this company and if not receiving "any responce" shortly, I will refuse payment on my credit card. "Buyer be aware". I agree with a previous complaint that this site should be looked into by the FBI."
"Great service - really liked being able to track the delivery. Very fast delivery and great price - in fact - lowest price on the internet for a brand new Jawbone Icon Bluetooth!"
"I ordered a Bluetooth headset at a price I should have known too good to be true.
I received the item relatively promptly but when I opened it, I discovered it was used. There were obvious small scratches all over it and the earpiece had dirt in it and a yellow tint to it (eww!!).
I emailed their customer service with my complaint and received an unhelpful response to submit an RMA request (I thought I just did?!). I submitted the request and never heard anything back. I then sent another email to Customer Service and was told to call their office (both of which were long distance numbers). I tried calling the numbers provided several times but each time I got a voicemail which stated that it was full. I'm starting to feel like I've been scammed."
"Overall pleased with N1wireless.com. Had to return items and although somewhat involved, they were accommodating with the returns. For and improvement I would like to see an option to cancel an order before it is shipped. Also somewhat disappointed in their shipping packaging. A small bubble wrap envelope seems somewhat insignificant for sensitive electronic equipment. I would have expected more for the price of shipping."
"received at a discounted price from this website. was satisfied with the delivery time which was exactly as purchased. product delivered in perfect condition...Extremely satisfied with product...Thank you..."
"It was the best price I could find on the internet for this item (jawbone icon) and my third order with N1 wireless. Shipped fast and a great product."
"N1 is a no nonsense provider. Fast efficient service. Better than on time delivery and great email communication regarding my order. And on top of that I saved $20 on my Jawbone Icon. Life is good. Thanks guys!"
"Do not shop at N1Wireless. This place is a scam. I have purchased a cell phone from them for $125. The phone was defective on arrival. I sent it back an RMA and received a replacement phone that they claimed it was new. I know for sure it was the same phone with the same problem that I sent back because it still had some of my stored phone numbers in the contact list. Now I'm stuck with a $125 paperweight. "
" the price was OK, the shipment arrived on time."
"Shipping was a bit expensive, given the small 2 x 2 inch size of the box, but item was delived ahead of schedule and the discounted price of the item more than made up for the $11 shipping charge (to Alaska). Appreciate the USPS option. Item arrived in good condition, as advertised."