"Fantastic service as always! I had an issue with my CPU cooler and Darrel made sure that I was a satisfied customer. The exact model of cooler was no longer stocked by NCIX, so they generously gave me the new model for no extra charge (shipping was free too). Now I'm just waiting for it to arrive :) I can not say enough good things about NCIX. I rarely (and very rarely at that) buy computer components from other retailers. Thanks again for being an awesome company!!"
"Just had a great experience with Brad B. sorting out a free game offer that came with my new AMD video card. It's always nice to have great service from folks who truly care! Well done!"
"NCIX always has the cheapest prices around. I have ordered and put together many PC's through them. I always receive my orders fast and in perfect condition. I had one item which was defective, I simply did an RMA request through Tech support with Erick Chmara, he accepted it right away and shipped a new item."
"I ALWAYS buy from them and here's why :
Fast service (except when low or no stock or BO)
Fast shipping
Great support
Great Price
Price match
Often free shipping include or less than 20$ for express
LOTS, LOTS AND LOTS OF DEALS
Canadian company
If you live in Québec, you pay only a 5% tax which is very cool."
"Speedy customer service on resolving my RMA case!"
"NCIX pointed me to this site but didn't tell me to give any glowing reviews. NCIX is at the top of their game when it comes to the website. Where they excel is customer care. Before sales questions by email are answered thoroughly. Advice can be relied on and trusted. After service and RMA is as simple as it gets. If they didn't have to rely on shipping companies to get the items to the customers they wouldn't have any competition.
I have been buying 90% of my PC and tech gear from these guys for going on 10 years. The parts for my first PC build were bought here. One argument in all that time. Over that time they have just gotten better. They are my most trusted source of PC gear.
Ask for Erick C. He gets 5 stars."
"Excellent merchant to work with, A+."
"The MAN Brad ! This guy have is heart dedicated to is customer and will do al what he can for resolv problem, they need some clone of him really !!"
"Place was nice and clean. Was able to find what I was looking for. Will definetly come back for more!"
"The best customer service I've ever experienced!
I had an issue with an item that needed to be returned. I contacted NCIX customer service and everything was dealt with in an efficient/timely manor.
The wonderful customer service experience I had will guarantee a return visit from me!
Great work NCIX team!!"
"I was pleased with the Overall sales Price, product description and customer service received from NCIX. It was my first time making a large purchase over the internet and I was somewhat reluctant to do so, but decided to proceed with the purchase because of the price of the product offered by NCIX. The product was unfortunately back ordered and I was provided with a couple other options to consider if I was not able to wait for the back ordered product to ship. I felt that this was a good gesture from NCIX and boosted my confidence with my online purchase from NCIX. Due to impatience, i decided to get a different product and there were no hassles from NCIX with making the change. I would continue to buy products from NCIX and would recommend to my friends that they should consider NCIX when making purchases online."
"I am very impressed with NCIX. I get the best deals, instant price matching and free promotional gifts with certain purchases. I have also had orders arrive the day after ordering. Who could ask for more? I will continue to buy most of my computer supplies from NCIX.com and NCIX ebay site."
"NCIX is fantastic. I have been a customer for almost 10 years, and have no complaints - they have great selection, excellent prices, and friendly customer service. They are my go-to shop for anything computer-related. Thanks NCIX!"
"Great reliability shipping and service!
Price match online is phenomenal,
and tech support is helpful
Only thing negative is they don't
Have iPads Or iPhones.
"
"Was caught in a tight place due to the delayed shipping of a product. With the deadline approaching I submitted a complaint regarding the shipment of a motherboard I had ordered and within an hour received a phone call from Michael A. - I was amazed at not only the prompt response but at how quickly Michael worked to find a solution to my problem and supply me with an equivalent motherboard available for pick up that same day.
Wonderful approach to customer service and I will definitely be shopping at NCIX again knowing they are willing to do what is necessary to satisfy their customers."