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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.92/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2024-02-19

Great Service!

"Have ordered several times from them. Orders processed quickly and shipping very timely!"

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5/5

2023-10-23

NaturalPetWarehouse.com

"I always have a great experience ordering from them."

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5/5

2024-02-18

Great experience!!

"This is the second time I have purchased from this company and am very pleased. I will continue to support this great family business!"

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5/5

2024-02-18

Great selection

"Love a family business! Great selection for my dogs, mailed out immediately after purchasing online. Will continue to purchase from them. "

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1/5

2024-02-03

Environmentally Destructive

"!!! ENVIRONMENTALLY UNFRIENDLY!!!

Does this make sense to you. They throw out the boxes my cat food comes to them in “ because it’s more convenient for the size of their shelves”. So they throw out the boxes boxes so I can buy boxes to put it in??? I think that’s a no-brainer when it comes to helping the environment.

I ordered 3 boxes of 12 packets of cat food. Because of the size of their shelves, they took all 12 packages out of three boxes and just put the packets (36 of them) in a cardboard box and shipped them. I think most people, like I, keep our cat food in the kitchen. How can I store one big cardboard Olsen’s remains officially listed as his box in my cabinet or pantry?
Now I have to go and get containers to put the packets in so they’re manageable in my cabinets. They told me all of this while I was saying this makes no sense environmentally and they never would address that aspect, except to say that what they do for the environment is get boxes from stores around them to ship product in. That is wonderful, but come on(!), this also saves them money on doing business and it benefits them, so I have to question that after seeing how much they DONT CARE ABOUT THE ENVIRONMENT… wouldn’t even consider a suggestion or answer a question directly.

CUSTOMER AND ENVIRONMENTALLY UNFRIENDLY!!!!
"

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5/5

2024-01-16

I give them TOP MARKS!

"Several years ago my cats' favorite whitefish food went out of circulation and I couldn't find anything comparable. I called multiple online pet food stores but really couldn't get any help or find a suitable product (I'm very picky when it comes to ingredients). Then I called Natural Pet Warehouse and spoke with Brandon. He literally spent over an hour painstakingly reviewing every suitable product's nutrition and ingredients labels with me until we found a product I was excited to try. My 3 cats LOVED the food (Northwest Naturals Whitefish Recipe Freeze-Dried Cat Food 11oz Bag)! And the ingredients were even better than the one I needed to replace. I've been buying this food from them ever since. Their website is very easy to use and I get my shipments in a timely manner. They have many quality items on their site, and brands that are nutritionally superior but not well known. I highly recommend this company. "

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5/5

2024-01-11

Consistently great service

"I've been a customer for a couple of years now. My orders have always shipped promptly and completely. I also like supporting a family owned business. "

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5/5

2024-01-10

Fantastic service

"Packed with care. Quick shipping. Would highly recommend "

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5/5

2024-01-01

BEST SELECTION

"This is the only place I've been able to find the Tasman brand chews that are made in the USA and don't come apart and choke the dogs like regular rawhide can. I'm VERY satisfied and will continue to order from here as long as I have dogs."

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5/5

2023-12-26

Fast and excellent service

"Great products available with fast, friendly, helpful service"

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5/5

2023-11-20

Great experience

"I just found this business through google and I've ordered from them a few times so far. They are great! Fast shipping, and have everything I need for my pets. Many pet stores don't carry the Raw Dynamic brand, so I appreciate that it's been so easy ordering from them and getting a quality product."

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5/5

2023-11-04

Genuinr products, fast shipping

"Fast shipping, genuine products, great price!"

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5/5

2023-10-24

Natural Pet Warehouse is great.

"They always seem to have in stock the special food my picky elderly cat will eat. Ordering is simple, shipping is fast, and they are a friendly family-run business. I get the product I need and support nice people at the same time, it's a win-win."

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5/5

2023-10-16

Natural Pet Warehouse is terrific!

"Brandon Fritz and his company are terrific. They work with me to get me a monthly supply for my dogs. They are responsive and helpful. I couldn't ask for more!"

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5/5

2023-10-15

Great place to shop for my cat

"I purchased fresh is best treats for my cat here multiple times."

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