"disappointed. need WIDE width boots, but NOT granny boots. no such product on this site."

"I like Naturalizer shoes and appreciate the website to see the full breadth of options. I usually wait for a sale online for two reasons: 1. the discount helps pay for potential return shoes and 2. sale price probably can't be beat by other retailers."

"I very much enjoyed my online shopping experience today!! I will return and also recommend it to family and friends."

"Never have has the issues that I had this morning. Not sure what is going on."

"It's been great, although I used to receive promotional emails from Naturalizer but I no longer do. I would love to receive promotional emails again."

"Great customer service. Love the shoes I ordered."

"When I buy a narrow show, I always have to put half pads in the shoes to make them fit and that doesn't always work. We people with very narrow feet need your help."

"I work as a User Experience Designer so I have to give this overall experience a thumbs down, especially since it was my first one. I was driven from an Instagram post and the Emiline is the exact shoe I have been looking to buy.... along with some other pairs. I couldn't get past the loop and I just gave up."

"love the styles, especially the comfort, have buying for many years and the salespersons in stores very pleasant , thank you"

"I like their shoes, I have a hard time getting shoes fornarrow feet"

"good... I owe other naturalizer shoes and I love them..."

"I miss the brick and mortar stores.. . trying on shoes is so important. There were some excellent leather flats that I purchased for my wardrobe. I had to give away my 20 year old enzo angolinis (liberty) because I developed plantar fasciitis and needed a shoe with more support. Very, very, very hard to find classic styled shoes in an assortment of colors. I had six pairs of angolinis in all of the basic colors-- made dressing easy."

"I hate the way shoes companies have quit offering Narrow width in stores. I have to shop online, but they don't offer Narrow in every shoes & finding boots is nearly impossible. Naturalizer used to have a store at Opry Mills Nashville, Tn. Closed in 2009. Now have to order online only."

"Like Naturalizer shoes but its difficult to find shoes for older feet that have bones shifting in them. Seems we are expected to wear ugly shoes when our feet start to wear out."

"Returning purchases from this site is too expensive; if I can find what I want from another source, I will buy there."