"Like quality but sometimes cannot afford price."
"when I've made a purchase, your quality is excellent!! Need more COLORS!! I continue to browse your website."
"If you are going to give a gift give a gift - once a year (birthday) give free shipping - would keep customers coming back --$10.00 gift - $8.95 shipping - some gift!"
"My experience was good. I did not purchase shoe because I like to try them on prior to purchasing."
"Excellent. I have bought several pairs of shoes and sandals this year because the quality is very good and the sizes are dependable and available in wide width."
"Overall, very disappointed with the experience."
"For years I have worn Naturalizer shoes because they offer open toe narrows & are affordable. In Houston, I haven't been able to find stores that carry affordable (under $100) narrows. You are expected to buy narrows online. And the past few times I've been in Naturalizer, they haven't had them either. My foot is so sensitive and narrow that when I buy online, most of the shoes get returned. After looking at the Naturalizer shoes online yesterday, I decided to check out your Katy store again. In the entire store there was one shoe in a 8.5 narrow (my size). However, it fit too wide, so I had to purchase the only other narrow in the store which was a too short 8.0 narrow. It was an online return to the store of the Neina which is a rather chunky sandal, but at least it didn't hurt my foot (even with my big toe hanging off a bit) and will hopefully do the job (for Disneyland) if I can't find a different shoe within the next week. Please bring narrows back to the store...dressy ones too."
"I would have like to have seen you shoe in white"
"Great simple fast experience!"
"I hate when I order & something does not fit & I have to pay to return it. Been a customer for years, should be free returns for returning customers."
"Experience was OK. Lack of products in my narrow size was disappointing."
"As always, it was very excellent. Easy to navigate on the site and I spoke with Carlos, a representative who was extremely efficient and very professional. Thank you, Carlos, from the St. Louis Missouri location!"
"I think that a shoe model should be shown once with all of its colors on a little square. We waste our time going through repeated models. This is important."
"Good experience -- only improvement I seek are more shoes offered in wide width."
"My mom love them , there are really comfortable since she's on her feet for most of the day. The only issues is that she sometimes cant get a style she likes because there is no wide width in size 11. For example she really wanted to TAIMI is size 11 W but there's none."