"They are a scam site. I ordered a product and was lied to that it was on back order. They said month after month that it was on back order so they could scam my money. We pay will not refund your money after 90 days, and me not being aware of this policy, kept hoping I would receive a product. When I finally caught on to their scam, I was unable to receive my money back and never received a thing from them. I finally resorted to asking them if I can get something with my credit I had. They lied and said yes and that I should receive the product within a week. I never received anything. When I questioned them about this, they said my product cannot be shipped. A Double lie. Please don't order from them!!!!"
"At least based on my experience with this company, you will be buying into a big hassle and waste of time. I never received the item purchased and never received a refund. Beware! As you will see from the details of my experience below, THIS COMPANY'S WePay AND Amazon Payment ACCOUNTS ARE CURRENTLY UNDER REVIEW AND THEY ARE NOT PROCESSING TRANSACTIONS FOR THIS COMPANY. Below summarizes my experience:
Dec 7th: I placed order with newayelectro.
Dec 9th: I made payment through WePay.
Jan 5th: I first inquired to newayelectro about order.
Jan 5th: newayelectro replied that they were notified by
supplier that item was on backorder. I could wait for
item or cancel order at any time, if it didn't arrive
in timely manner.
Mar 2nd: I inquired to newayelectro about the order a
second time, and decided to finally cancel order.
Mar 2nd: newayelectro replied that order was voided and a
"full refund will be issued within 10 business days."
Mar 21st: After receiving no refund, I inquired to
newayelectro about refund.
Mar 22nd: newayelectro replied that order had been
canceled, and I would need to contact WePay directly
for refund.
Mar 22nd: I contacted WePay, and they mentioned they
cannot issue a refund since it was more than 90 days
since order and they were no longer processing
transactions from newayelectro. I needed to contact
newayelectro for alternative method for refund.
Mar 22nd: I contacted newayelectro to explain and ask for
alternative method.
Mar 23rd: newayelectro initiated refund transaction through
Amazon Payments
Mar 25th: Amazon Payments indicated the refund transaction
failed. I asked for details concerning reason for failure.
Mar 26th: Amazon Payments responded that they had placed
newayelectro's account is under review and they are no
longer processing their transactions.
Mar 26th: I initiated claim with credit card to dispute
the original charge and contacted newayelectro concerning
Amazon Payment's response.
Mar 26th: newayelectro responded, "Go ahead dispute the charge"
It is important to notice that, during these 3.5 months, newayelectro did not proactively communicate at all. It only reacted in a meaningless and dodgy manner. I never have written a review of a company, but since this experience is by far my worst online purchase experience, I figured I would help to get the word out (along with the many others with a very similar experience with this company). If you choose to deal with this company, GOOD LUCK!
"
"garbage, do not waste your time with this vendor, you buy cheap but never receives what you buy...."
"AVOID THIS COMPANY !!!!!
This company has ruined my daughter's Christmas !!!
I am very upset because I placed my order on 11/21 - 24 BUSINESS days later and after several unanswered e-mails requesting the shipping info I was told that my item is backordered with no idea when it will be in. I feel that I would never even have received this information if I hadn't voiced my concern on the company forum. Someone must have know before now that the item would not be shipped to me. Knowing this earlier, I may have been able to purchase this item that my daughter wanted so badly for Christmas. Lastly, the company phone number does not work, rings and says goodbye before disconnecting.
If this is the way that NeWay conducts business I suspect that the company will not make it long. Only been in business for a few months and they already have a really bad reputation. Hopefully my refund comes back fast because I would hate to have to take this to the Better Business Bureau.
"
"Similar experience to everyone else. I contacted them many times and then they just cancelled my order without warning or explanation 1 week before x-mas. AVOID this merchant."
"Ordered 3 things as Christmas present on Nov 17. Still havent gotten them as of Dec 15, past the 21 business day shipping 'guarentee'. Emails go unanswered. Somehow I doubt I will see my money again. Is NOT worth it. "
"i ordered on 12/4 and still haven't even received an invoice. i am going out to buy this product elsewhere. the stress/worry of it not getting here by CHRISTmas is not worth the $10 I'm saving. i waited a full week before sending a "request for invoice" through the link on their site, i received an automated reply that i WOULD be receiving the invoice within 24 hrs. it still hasn't come. shocker. I sent another request 24hrs later-same automated response. same result. although I can't say they are not going to meet their 21 bus day shipping, I can say that at this time of year, it ain't worth the hassle."
"This merchant is very unreliable!!!!! You may get a good price but you will wish you had not bought from them. They will delay and delay in sending out your order or maybe not at all!!! It is not worth the little money you might think you might save with them because you will regret their service. BE WARNED ABOUT THIS COMPANY AND NEVER BUY ANYTHING FROM THEM OR YOU WILL REGRET IT!!!!!!!!!!"
"I ordered 2 items fromt his website. I paid write away. A month later and more than 21 business days later my item had still not shipped as indicated by their "shipping policy." I brought this to their attention and asked them to get it sent to me ASAP or I would let my Visa company know they were not fulfilling the order. They cancelled my order and refused to send the items. BEWARE AND NEVER USE THIS WEBSITE. "
"I experimented with this seller, fully intending to review them good or bad. I really like shopping with the little guys, however, I don't put too much money into my first purchase. I am two weeks into my order, and the product still hasn't shipped. There is no way to contact the seller. The "contact us" that they have on their website is a sham. There is no phone number to contact them with. I've also researched the name of this seller and they have also opened up a bunch of other sites previously and scammed people. Just wish I knew this prior to ordering."