"I was entertained to see the Netfreez response to my recent review. From their website "...It is not necessary to call Netfreez.com to get authorization for a return." Instead they invite you to use their simple online form for an RMA, which is good because no one answered their phone for several days. As to the simple form...they received it several times, before deigning to reply days later and, finally, providing an RMA number. Simply, the company's rebuttal is a lie as evidenced by copies of our correspondence. Not only did Netfreez receive requests (plural) for a return, they eventually supplied an RMA number despite claiming on this site that no requests were ever received. Total baloney. Let my loss be your gain...steer clear of this purported retailer."

"I placed an order with Netfreez two weeks ago. Since then I have tried to contact the company several times to get a status on my shipment. I haven't had any response from them. Furthermore, I find that the "contact us" info on their webpage is non-functional. My order status on their website is "process." I paid a substantial "priority" shipping fee, yet I have no product and no word. I strongly warn against doing any business with this highly suspect company!"