ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Netica Mall

2 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2003-01-28

"I am extremely upset with an incorrect price posting and the service I received from NeticaMall.com.

Listed on Pricewatch.com was the following:

Trendware
Info...

TrendNet 8Port 10/100/1000Mbps NWay Copper Gigabit Ethernet Switch

TrendNet 8Port 10/100/1000Mbps NWay Copper Gigabit Ethernet Switch
(Part - TEG-S40TXD)
Price: $ 220
MinOrder: 1

Ship 1 : $8.00 Flat Fee Flat Gnd Ship in 48 US states
Updated:1/27, 12:16 PM
$228.00 Netica, Inc
Info...
***-***-****
CA


It clearly advertised an 8port 10/100/1000 switch for 228$, but after some research, the part number is for a 4-port switch.
When I spoke with a salesperson at neticamall.com (18662570780), they advised that it was a typo. I requested they honor the price that was advertised, or at least give me a discount on the 8 port switch. I was then transferred to a "Supervisor". I spoke with James Lin. I explained the situation, and requested that they honor the price that was advertised, or at least give me a discount on the 8 port switch. I was told no. I requested something be done to correct their mistake. After some discussion, James called me a F*&King idiot, and hung up on me.

Pricewatch has since been updated, but I would be careful with this company...

A purchase was never made, and for that I am thankful. I would never buy from this company.

I have posted to the forums, and was advised to add my experience to their ratings as well.
John
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
N/A
Overall technical support
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
N/A

1/5

2002-06-12

"i purchase this modem TRENDnet TFM-PCIV92,56k internal PCI FAX.and I call the company and spoke to james the manager and he soo rude on phone no explanation what so ever.I send this modem to the company i bought the computer and the technical guy say the modem is no good because the modem don't let the computer to shut down when i take the modem out my computer shut down propely.so this company is very bad please people don't buy from this netica mall it only whant your money that all."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability