"Arrives quickly it’s easy and always right"
"I was not advised that your company was out of stock for the above-referenced item. I only received 3 of the 8 items ordered. What I do not see is a refund for the out of stock items that were not shipped. I also tried to use the code on your website of FREE5 for the free shipping when completing my order. That was the reason I chose your company, and now my cost is more than an additional $8.00 per jar. This is a very bad move on your company’s part and I would like to know what you plan to do to make restitution.
Thank you, Suzanne Ridgway. "
"Product was on sale & delivered as promised!!! Couldn't ask for more! Very pleased with this company."
"Quick shipping and the product was exactly what I was looking for."
"Was able to get my product at half price compared to other retailers and it arrived in one day. Excellent experience."
"Good products and quick delivery with tracking."
"Great turn a round service. "
"Excellent. Recommend "
"I ordered online on March 5th and several days later I get a call from Netnutri.com saying that USPS wanted $21 to ship the product and they were going to ship via UPS. OK, I have been waiting for several days and had hoped that at least the product would have shipped but Netnutri had balked at the high price from the USPS. Why it took so long to figure that out, I don't know. So now I am waiting on UPS. Another 5 days before it is scheduled for delivery. Delivery date was supposed to be March 17, but no delivery. I went online the next day to try and find out what the problem was. The problem was that when Netnutri called and asked me for a physical address, they got it wrong. So, UPS could not deliver it. So now I am waiting AGAIN for a delivery that will happen Monday. If I hadn't called UPS and investigated the problem, they would have shipped it back to Netnutri, and then they would have had to pay for it to be shipped again.
A piece of advice for Netnutri. Next time confirm the address so you are sure to get it right. Believe me, I gave them the correct address, I have been living here for over 18 years and I know my address. Ordered on March 5th, it's now the 18th and still waiting.
The product I ordered is the Iron and herbs liquid, and it works very well. Unfortunately, I have been out of it for around 10 days, and I really need it.
Hopefully the next time I order from Netnutri, they will get it right. I will include my physical address so they should have no problem."
“Dear David,
Thank you for your review. I am sorry that you have had some trouble with the shipping process. We strive to get orders out as quickly as possible, and we are sorry that there was a delay in your order due to an address change we mistranscribed. I want to apologize for any inconvenience this may have caused you, and thank you for allowing us to complete your order.
I would also like to thank you for giving us four stars. We appreciate your feedback and hope you will continue to use NetNutri.
If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your business.”
"I was very pleased,thanks"
"I'm always skeptical of supplements, most don't actually make a difference. But this product has made the tendonitis in both my arms begin to feel better after months of constant pain. And that's after taking it for only a week. So far I am amazed at the results and will continue taking this to see how much healing I can get out of it. I would definitely recommend it at this point, hopefully someone else will have a similar experience. "
"Will buy again, if price remains the same. "
"I got my product is a timely manner. Other than UPS delivering to the wrong house. But since NetNutri sent me delivery notification, I retrieved the box promptly from my neighbors porch. Will be back! Great option for supplements."
"I had a great experience. Fast shipping and great prices."
"Netnutri.com was fantastic! Quick, service minded and helpful.
But my choice of using FedEx for shipment to Europe was bad."
“Thank you for the great review. We now offer USPS international shipping and will be introducing new payment and shipping methods for Europe and automatic site translation in your language. Look for those features on your next order, as they will be rolling out this month.”
"Great Prices, Great Service!"
“We love you too! Thank you for the order and for the great review.”
A rep from Netnutri.com, Frank-NetNutri, has responded:
“Hello Suzanne,
Thank you for your email and for bringing this to our attention. I'm sorry that you did not receive the entire order you placed on the first shipment and that you were not made aware that we were out of stock of the item. We strive to keep our customers informed as soon as possible when an item is unavailable, and I understand how this could be frustrating. Your order was completed on a second shipment, as we keep track of all backorders.
I processed a refund based on the missed coupon code, and I issued you 2000 loyalty points ($20.00) that you can use on a future purchase. Please let me know if there is anything else I can do to make up for this inconvenience. Thank you again for your business, and I hope you will give us another chance in the future.”