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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Return/Replacement policy:
0.00/5
5/5

2012-05-09

"Very good. Everything came, no damage, very easy assembly. Finish wonderful. Delivery team was prompt, called ahead, received confirmation day before delivery. Nice experience. I would use again."


5/5

2012-05-05

"We love our new outdoor chairs and table and had no problems at all with the ordering, shipping, etc. Thanks!"


Verified
1/5

2012-04-30

"Horrible experience!!! Not only do the falsely advertise price matching, but after Charging my credit card and waiting for over 2 months for my order they canceled the entire order all because one of the items were discontinued!!
I found a better price at a competitors site and they refused to honor the guaranteed price match listed on their site! Saying that it would not be profitable to them.... Then after charging my credit card for half my order they canceled the entire order because 1 of the 5 items ordered was discontinued. The email they sent alleged that all the items were discontinues but after seeing the items still listed on the website and calling the company back they informed me that the 4 of the items were indeed not discontinued!

Trust me, you do not want to do business with this company! Your better of going directly to the manufacture! Besides it's less expensive and faster to deal with the manufacture...

This company needs to be shut down. I filed complaints with two state attorney general office and the Better Business Bureau. They responded to neither. They are horrible!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-01-04

"Great transaction. Furniture was just as expected. Total time from ordering to delivery was 1 month and a day, a little longer than I thought it would take, but I love the furniture, so it was worth the wait."


3/5

2011-12-29

"the entire order was delayed"


5/5

2011-12-05

"Excellent shopping experience, great customer service, would definitely recommend to others. "