"The last order was fine.

In general the pictures can be a bit more detailed i.e. if it is a cable see both ends example USB at a 90 angle see if it is a left or right

Sometime I do not buy something because it is not clear"

"Great prices and reliable delivery. I've never been let down yet."

"Excellent service and quick delivery."

"I recently purchased an item (80896.01 US Applicable WiFi Internet Socket Phone Remote Control Smart Power Plug), which is not functional. And despite my requests to rectify the situation, you guys preferred to disappear.
I figure you are not going to fix the problem for me.
I wrote to support few times and never got any help.
So it's not that you just lost another customer in me, but I'll make sure all my friends in social networks know what kind of 'service' Netfrog provides - so that they will never think of buying from Netfrog. "

"I have purchased a number of varying items over the last few months. Any issues I perceived with the orders were addressed by the customer service team, delivery at busy times can take a while to the UK but you'd expect that unless you pay for expidited delivery!

A recent item arrived DoA, a couple of emails later and they are shpping me a replacement - no quibbles

I will definately be checking them out for future items that they supply that I didn't even know I needed until I see them on their web site.

Well done!"

"All good and all as described."

"I ordered a Multifunction Bicycle Tool for € 4.42 at 05 May 2015.
After 3 weeks the package arrived in Germany.
Unfortunately, the tool would defectively manufactured.
After an e-mail with the newfrog support they offered me, to send a new replacement.
Newfrog is very friendly received on my suggestions.
After approximate 3 weeks, the replacement has arrived in Germany.
I learned newfrog know as a reliable trading partner. Newfrog endeavors to find a solution when something goes wrong."

"Fraud and deception. Ordered through ebay. Received defective cell phone repeater. Took 2 weeks to receive authorization to return. When I returned it, they refused to accept it. "

"They are ruthless spammers. I have never shopped here yet all of my email accounts receive newsletter several times a week. The 'unsubscribe' action says that you are unsubscribed yet they continue to send messages and I know I am not the only one. DO NOT TRUST THIS WEBSITE!"

"Horrible. Ordered 3/31/15, paid and now its 4 weeks later, unshipped and emails to customer service go unresponded. Now sent to Paypal for a forced resolution."

"Spammers. Beware, this company is a spammer. They will spam your email and have an underlined word in their spam that says "unsubscribe" but it is not a link. It's just an underlined word so you can never unsubscribe. I have used their web site contact form twice to tell them their email does not contain a real unsubscribe link and to stop spamming me but never received a response and the spamming continues. "

"My first order for $238 I paid an extra $40 for express shipping to get here by Christmas and it didn't arrive till a month after Christmas . I wrote that off due to Holidays..then made another order for $153 in early February 2015 and it still hasn't shipped yet even knowing I paid for it over 2 months ago...after 3 emails asking for refund they asked me for order number and I gave it, but no response since then..So Newfrog sucks!"

"Very concerned !!! ...Could not access my account so I had to change the pass word ... Now when I log in it appears I have logged in under a different name ...This makes me fearful that Newfrog has allowed access to my account info to another person ...I have messaged them but received no response which goes to show the lack of concern on their part "

"dont buy anything there, its scam, they are scammers. bought item on feb 24 2015 and its not shipped out yet, their customer service not respond on my messages, basically they stole my money. just save your time and dont mess with this low scam shop, choose more trustworthy shop. i have proof of my order in email etc and also i have proof that my item have never been shipped out. save your time good people and dont mess with this low shop. thanks"

"I think the Frog has croaked.Like the earlier reviews,before 2015,I had ordered items from New Frog and was satisfied with the product and shipping.In Jan,2015 everything seems to have changed.I have 3 pending deliveries and have had no reply's to several contact attempts.I used paypal to pay for the items,and filed a complaint with paypal. Hopefully I will get my money back.
I will recommend that paypal revoke and cancel New Frog's account. "