"I ordered the Newegg deal thru Ebay today, I made a mistake of shipping address. I contacted Newegg for this issue, called for cancellation and got a refund confirmation the same day. I then called again, see if they could honor the same deal. I talked to Dan from customer support, he provided the outstanding service. He was very patient and professional, offered an alternative solution. And I was very happy with his offer, he really made my day. I know this is a busy season for the calls, you may need to wait for 30 or 40 mins, but it was worth to wait for me today. Thanks again. Jenny"

"I take hours researching the Internet every time I buy electronics and EVERY time I come back to newegg. It has a wide variety of products, a easy to navigate site, great customer service and the BEST prices by far. My family and I will be customers for life. It's definitely a good egg. "

"I unfortunately had an issue with one of the products I purchased during the Black Friday deals in 2017, but Newegg's customer support reps were amazing! Every single one I talked to was able to quickly answer my questions or help me with replacing my dented PC case. Several even got me to laugh, and that's quite a rarity in customer service. Kiki and Natasha in particular were awesome. Sorry I forgot the last initials, but I do hope you can find these two and give them congratulations on providing the BEST customer support experience I've ever had!"

"I put the wrong shipping address on an order and they were able to fix everything. Wonderful customer service!! Thank you so much Ms. Medina."

"Apple H. helped me and she was great! She answered my questions solved my issues. I was being charged shipping for a "free" gift and she handled it like a champ! Thanks Apple!"

"Great, polite and patient service. Thanks Wayne !"

"When dealing with my order, I had to contact Newegg trough its phone services. After a few hiccups, I was put on the phone with Arman. Quick, enthusiastic, filled with intense vigor for his job and his desire to assist me, I immediately felt at home and relieved. Never during the call did I feel pressure for any reason at all. Every single issue I had up to that point, and there were many, got dealt with in a personal, and extremely professional, manner. Not only would I recommend personally asking for Arman in the future, he has made me into a permanent Newegg customer. I look forward to purchasing EVERY future electronic product from Newegg, and I intend to avidly recommend everyone to the site. If you have an issue with your product order, REQUEST ARMAN. "

"I have been buying from Newegg for years. Kay from customer service was exceptional. He helped tp solve th we issues with my ctedit card and was extremely polite and friendly."

"It took quite a while to get a rep, but once it was my turn in the queue I was connected with Apple H. This rep was very fast to understand what was going on and to provide the solution I needed. Exactly what I look for in a click to chat experience. "

"HI ordered a phone that came with a free speaker, but the speaker went out of stock when checking out, I talked to customer service and the honored the promotion. The told me they would send me the speaker for free when they were back in stock "

"There was a slight mishap with my shipping, and when i talked to one of their employees, helped me out a lot quicker than i anticipated.

Thank's Arman Avakian!"

"A Black Friday order. Everyone was busy, but everyone was great"

"YOU have an agent called Apple H he is the best he a very respectfull kind and fast responder he is the best Agent i chatted with

"

"Christy Y. took care of my needs in a matter of seconds and thoroughly explained what to expect. "

"Wayne called me, and stayed on the phone with me 40+ minutes to help resolve my issue! He did everything in his power to get exactly what I needed in a timely manner! Thanks again buddy! "