"Very professional and extremely helpful. I appreciate the quality customer service I received with my phone call to Newegg. Other customer service reps should be more like Barney. "

"Newegg always treats me as a VIP. After messing up my checkout I contacted support and they went out of their way to take care of me. Thanks!"

"RJ R was the most helpful customer service rep I've ever had. Gave me CPU/MOBO discount event hough I backordered the CPU and bought the motherboard separately. He took his time and went above and beyond exhausting multiple avenues to make sure I was a satisfied customer. I've had many reps almost script like, but RJ (and admittedly others to a degree) really made me feel like a valued company.

NewEgg has solidified my business going forward as a parts supplier due to RJ's personal touch and NewEgg's ability to go above and beyond. "

"I missed out on a CPU+MB bundle discount due to the item selling out quickly. Amelia Z resolved my concern by making an exception and offering to apply the discount even if I purchased the CPU and MB separately."

"They will do the best they can to assist you with whatever your problem is. I have been buying on new for 10 years now and I'm am really satisfied with this compagny. Super great customer service."

"Hugh F. was a pleasure, quick to react, and gave me exactly what i needed when i was trying to return a screen i had bought."

"Truly EXCELLENT for being patient with me and trying hard to make a solution in a favorable direction. As I age, honestly I do make decisions that are not in proper order, so this means I have to ask for assistance. I am grateful for NewEgg.com for having a caring staff.
"

"Where to start? My god are they amazing! They are extremely nice, professional and overall help their customers with their issues. I had two amazing people by far named Chelsea W, and Sebastian S. They helped my problems and were so polite! They explained extremely well for people to understand even when you feel extremely confused they make sure you understand. I have not had a bad experience! If I had to order anywhere I can tell you that New Egg if anything happens their customer service is amazing!

As they say it, have an Eggcellent day!"

"Needed a computer returned to Newegg after it the SSD failed. Liam was very thorough and ensured I had everything I needed for a smooth return. Great customer service."

"Purchased a bunch of parts that were to be reimbursed via a grant. The grant had very specific invoice instructions. The customer service rep Memo N went way aove and beyond to meticulously make sure I had everything correct to get reimbursed correctly. YOU WILL NOT FIND SERVICE LIKE THIS ANYWHERE ELSE!!! :)"

"Highly recommend! If you want the best support from the best people then look no further, Newegg is the place for you!"

"RJ.A.Rosales gave me wonderful customer service in a customer service chat. I was having trouble logging into the system and had multiple questions. RJR was very patient with me and did not try to rush me off of the chat. It was very important that I was able to place a very large purchase for my business today, and RJ succeeded in helping me login and make my purchase. Thank you for having amazing customer service representatives like RJ.A.Rosales on the other end of the chats/customer service to help your customers. "

"I had a logistical question about placing an additional order today on line so I called and spoke with Kin who quickly and professionally answered my question and solved my problem. He was very helpful, courtesy and polite. "

"I had a tricky address change I needed on tight notice. The text chat wasn't authorized to implement the changes I needed, but they directed me to the phone line to do so. The wait was short, and the support agent was efficient. Yay!"

"We use Newegg a lot for our IT needs, the customer service is outstanding and fast."