"I recently chatted with a young lady named Bri E via chat support. I had been trying to find my invoice online but was being foiled by the evil website (or Chrome, either could be responsible, let's be honest) and ended up going to Chat Support. I connected with Bri and within mere moments, she had found the invoice I needed and emailed me the pdf of the file. She was amazing and her team lead should give her a raise, or at least buy her lunch! :D"

"he was amazingly professional and also knowledgeable about the product and find me the best resolution in my case. "

"I discussed a situation with this customer service person and disappointedly accepted the outcome, after sharing some of my disappointment (i missed a promotion on an item by 2 days! :-( ) I experienced genuine empathy and ultimately they resolved it. The next time I need some hardware, instead of disappointment as my last experience, I have this compassion to recall instead. Instead of hoping to find it somewhere else, I'll hope to find it at newegg. I really wish other companies and corporate policies "got it" the way Bri does. Thanks newegg for empowering your people to impress your customers!"

"For the past few months I have been struggling to diagnose and resolve an issue with a GPU product that was sold to me through Newegg earlier this year. After weeks and months of searching for anyone else with the issue and trying their solutions and some back and forth with various representatives from a few companies I was instructed to call Newegg's help number to start a return. There's a very fun virtual assistant that tried but ultimately needed to forward me to the sweetest woman I've ever heard in my life and she took care of everything. Thank you Jacqueline. You're the best."

"The website is easy to navigate. Available filters make it easy to find the product you need with the price you need. Vendors were prompt with delivery times and all products arrived in perfect working order."

"Claro, entiendo lo que necesitas. Aquí tienes la reseña ajustada:

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**Title:** Excellent 4TB SSD - Incredible Performance and Capacity

**Review:**

I recently purchased a 4TB SSD from Newegg and I am extremely satisfied with my purchase. The transaction was smooth and, despite a minor hiccup with the initial shipment, the customer service was prompt and ensured that the issue was quickly resolved. The SSD eventually arrived well-packaged and in perfect condition.

From the moment I installed the SSD, I noticed a significant improvement in my computer's performance. The read and write speeds are impressive, which has greatly enhanced the load times for my applications and games. Additionally, the 4TB capacity has allowed me to store a large amount of data without worrying about running out of space.

The installation was straightforward and the SSD was immediately recognized by my system. I am using this SSD for data storage as well as some performance-demanding applications, and it has been working flawlessly so far.

Overall, I highly recommend this 4TB SSD to anyone in need of a fast and high-capacity storage solution. My shopping experience on Newegg was excellent, and I will definitely be purchasing from them again in the future."

"I'm not saying it's 100% nowadays. There are still scammers selling on NE, the company is still owned by Chinese people who are required to report all data back to the CCP, and they don't seem to do much about inaccurate listings. However, I haven't had any problems and some of the things I order arrive faster than products from Amazon. LOL! Of course, things from China take quite a while, and some of the prices aren't as competitive as I'd like, and the deals alerts I get are usually for expensive stuff that I'm not going to buy. Sales can sometimes provide really good opportunities to buy things, tho!"

"Josh T was very helpful we couldn't fix the problem so I' sending it back for a replacement. Very happy with the service"

"For electronics I always check newegg first, they maintain a very high standard for product quality"

"In receiving the package it was in excellent condition. My one and only complaint is that this Gunai GN 68 came with absolutely no instructions on assembly nor did it have an operating manual. I find this to be very strange in that if a person was to have an accident for sure a lawsuit would prevail. Other than that very happy. Many thanks. "

"still waiting on a purchase to be delivered from June 6, 2024. "

"Slow shipping. Inaccurate estimated dates. Near impossible to contact a live customer service agent. Very frustrating. "

"Very helpful with my needs and attended to every need and inquiry I had."

"Got my package on time and nothing was damaged. Everything came in one box which was good."

"Item delivered quickly and as described"