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Featured Review


Verified
5/5

2017-07-27

Great + Fast Phone Customer support

"I called for a price adjustment, and they were very helpful and fast and polite! Will definitely buy again. "

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Verified
5/5

2017-07-27

Excellent Products and Even Better Service

"I ordered my first ever laptop for school/gaming and was having trouble with my order. After finding out my bank thought it look suspicious they rejected the payment.

After talking to the bank, the newegg customer support team finished my order and helped me out for the trouble! They were patient and were willing to anwser and questions that I had! 10/10
"

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Verified
5/5

2017-07-26

Newegg is a great seller !

"Hi guys,

This message is for anyone who wants to buy from Newegg. I'm their client for almost 6 years now. It's a great seller and the customer service reaches the same expectations. Every product sold and shipped by them is in impeccable condition. I would strongly recommend Newegg for any consumer electronics you need for your home or business.

Toni Dobre
"

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Verified
5/5

2017-07-21

Amazing support!

"Had a major issue with a order! they resolved and made me a happy customer! great service highly recommended & amazing staff!"

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Verified
5/5

2017-07-19

Great customer service

"Newegg is one of the best customer service for computer hardware. They are very helpful, knowledge, and follow up with customers. They also package electronic items properly versus a lot of other retailers. Chat always available. Ellie, like the rest of the staff at Newegg are very helpful and excellent! "

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Verified
5/5

2017-07-17

Excellent customer service.

"With the help of the representative I was connected with my RMA issue was quickly and fully resolved. Polite and efficient."

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Verified
5/5

2017-07-13

Great customer service

"Called regarding a shipping pricing question and they took care of everything for me."


Verified
1/5

2017-07-10

Never got a str8 answer never got the order dashboard says they didnt get money but yet they did fought with neweegg and mike coputer shop

"











Newegg.ca- Computers, Computer Parts and Electronics


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Order History
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7/10/2017
Order Detail

Packaging 







Sold and Shipped by Newegg



Order #271414384

$933.78








ASUS ROG Strix GeForce GTX 1080 8GB 11Gbps OC Edition VR Ready HDMI DP DVI Gaming Graphics Card (ROG-STRIX-GTX1080-O8G-11GPBS)1 x ASUS ROG Strix GeForce GTX 1080 8GB 11Gbps OC Edition VR Ready HDMI DP DVI Gaming Graphics Card ...






7/6/2017
Order Detail

Order Verification 







Sold and Shipped by Mike's Computer Shop






Email Seller






Order #231765729

$551.99














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Status: Order Verification - Your order has been successfully submitted. Your credit/debit card has not yet been charged. Please allow 1-2 business days for your order to pr
"


Verified
5/5

2017-07-06

Great customer support

"They were very patient and helped me clear up misunderstandings on an order I made by providing a clear explanation regarding the issue I was facing. "


Verified
5/5

2017-07-04

Incredible Costumer Support!

"They have price match my recent purchased after price drop. Helen (service agent who helped me) was about to give me what I asked for to receive the price difference in gift card for a purchase I made a week ago to the new current lower price. Fantastic communication. Well done!"

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Verified
5/5

2017-01-31

Customer Service

"i have had nothing but the best customer service when it comes to newegg, they do absolutely every in their power to help you. This website is truly unlike any other not to mention they have a live chat that pretty much can resolve any issue within a matter of minutes. I have bought $1000+ items through them and $10 items from them but they treat all there customers the same and hands down best website to buy online tech from and i will continue to use them for ALL of my purchases!

Cheers
"

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Verified
5/5

2017-06-23

GREAT!

"Zachary.F.May was the best, he helped me out sooooo much and was the nicest person ive spoken to in a while."


Verified
5/5

2017-06-16

Vin was excellent

"Solved my problem instantly! Was very happy with how quick and easy the entire process was thanks to him!

Vin.p.guillen jr was his name!

Thank you so much
"

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Verified
5/5

2017-06-12

Great customer support !

"I called Newegg.ca customer service for a shipping charge that was applied on a returned product and the agent fixed the issue for me. He was also very helpful and friendly ! Everything was taken care of in a timely manner on the first call I made.

Thank you for taking care of your customers, Newegg.ca!
"

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Verified
5/5

2017-05-31

Excellent service from Emerald

"My wireless internet adapter was not working, and I spoke to Emerald at Newegg. She was so well mannered and helpful. I had previously spoken to a Technician at Rosewill (the manufacturer) and found out that the part is not compatible with my OS. In short, I got a partial refund for my purchase to be applied to a future Newegg purchase as the part I had was now outdated and Newegg will not sell it on their site. I am a happy beaver and will always come back to Newegg thanks to Emerald."