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Featured Review


Verified
5/5

2013-08-02

"Hi, my experience with Newegg.ca is very good indeed, I go shop on their website all the time. I check the shell shockers everyday and I also look at their email promotions and digital flyer. Their pricing is very good and you have to check often to not miss promotions. The customer service is excellent, I used the chat a couple of times and they always kindly resolved my issues. A very comprehensive service, competitive prices and fast shipping that will make me buy from this seller again and again."

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Verified
5/5

2013-07-17

"Good service. After discussion, they even accepted to partially cumulate some promo rebates. A very good deal."

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Verified
5/5

2013-07-14

"Great help. The first headset I got was broken and I was worried about buying refurbished but Ronnie.R.Ramirez made everything right. It's been a month or two and the new refurbished headset still works great. Plus he was so nice on the phone! I am absolutely going to use newegg again! I hope Rons superiors know what a great guy they have there. "

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Verified
5/5

2013-07-13

"I bought a hard drive in the week earlier and it went cheaper today. I talked to a new egg rep and she gave me a gift card for the difference. What great customer service. Can't praise them enough."

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Verified
5/5

2013-07-04

"NewEgg is Freaking AWESOME~ fantastic service, fantastic prices... you can't go wrong with these people."

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Verified
5/5

2013-07-02

"I made an order for a camera through newegg.ca. The website had incorrectly listed a promotion with the camera. Newegg was very helpful in figuring out and honoring the promotion. The customer service representatives were very helpful throughout the process, especially Thomas R. The customer service I received was excellent and I will definitely be doing business with them in the future."

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Verified
4/5

2013-06-24

"Just got finished dealing with Abbi at Newegg customer service and she made the whole process of returning a defective item quick and painless.
Very accommodating and friendly phone manner.

Abbi rocks it!
"

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Verified
5/5

2013-06-05

"Excellent service, keeps its promises, will definitely continue shopping at Newegg Canada. Highly recommended"

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Verified
5/5

2013-06-05

"Just spoke with Abby from Newegg re a return . Such a pleasant transaction. Very happy person who was easy to deal with and more than helpful. Thank you."

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Verified
5/5

2013-06-04

"I experienced a problem with an order and when I called newegg customer service, Robin.L.Lewis assisted me and straightened everything out. Awesome website - awesome service! "

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Verified
5/5

2013-05-30

"Wright cable ordered, amazing shipping time, write packaging, BUT wrong cable inside! Newegg sorted it all out in a few minutes with a full rebate and will contact me as soon as they can guarantee the correct cable to be sent out. Wonderful and very helpful staff setting Newegg apart form some other places I've had to call over the years. Very nice feeling."

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Verified
5/5

2013-05-13

"Ordered two video cables both were defective. After creating an RMA found out the cost to return both cables would be almost 50% of my order. Contacted Newegg VIA Livechat and less than a minute later the rep created a prepaid return label! Best customer support to date!"

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Verified
5/5

2013-05-09

"AWESOME SELLER! Customer service is simply AWESOME! Handling/Shipping is always fast and products well packaged to prevent any damages! Good prices too! One of the BEST online shop I've ever seen!

Good job Newegg.ca!

"

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Verified
5/5

2013-04-30

"I made an order during the night, but realized I had ordered the wrong ram after confirmation emails arrived. I set my alarm for the moment they opened in the morning. Abby took my call and was more than happy to make the correction for me!"

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Verified
5/5

2013-04-29

" I have been dealing with Newegg Canada for a number of years now and on the rare occasion I have had a problem they were willing to jump through hoops to insure my customer satisfaction. There are so few companies that actually mean what they say when they say "we provide great customer service." Newegg actually does do that and I am proud to tout their company for all their hard work to keep a customer satisfied."

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