"Bought 3 coolermaster case fans and they were delivered within 3 days. 2 of the fans worked silent and perfectly but the third one had a whining noise to it so I contacted them and they immediately started a new order to send me a replacement for free and let me keep the whiny fan without having to return. These guys are great! No hassles and great customer service. Ill always go to Newegg.ca for my computer/electronic needs."

"Newegg was the first online company I used, and definitely holds the best for ordering anything online in Canada. The first thing I noticed was Interac Online support. Thanks to Interac Online, I was able to order a product online for the very first time, and will help many groups of people, such as those without a credit card, or are too scared to get one. Personally, I think Interac Online should be support on all merchants, as it is simple to use, and prevents fraud.

Product (DVD burner) was received in 4 days (weekends don't count), and it was wrapped perfectly in bubble wrap. No damage at all, and worked perfectly. Newegg does have some of its products located in Canada itself (which lowers shipping by about $3 - $5), most of their items are located elsewhere (average shipping price of $10). Their daily deals, and Shell Shocker deals are insanely low priced, and they occasionally have holiday-themed sales. This is definitely a great place for computer hobbyists, and geeks alike. Albeit I was skeptic at first, but once you Newegg, you newegg."

"Very responsible about pricing. I totally appreciate their service. "

"
Great services, i had to go throught it twice but both time i felt like they really wanted to help me out and make thing easiers for me.

really helpful and quick on top of everything.

thank you newegg."

"Wow!
Great service ... and above all really fast!
What better way to be happy and have an online shopping experience happy.
Who are fortunate to live in ease of shopping at very competitive prices and a vast choice.

Martin Dumontier"

"5 stars customer service
Always buy from newegg
Have an eggcelent day! :)"

"I've just recently began ordering from newegg.ca as I've moved over from TigerDirect.ca because Newegg has MUCH more that I am looking for with gaming accessories for my computer. Their service is great, the prices are good, and the customer care representatives are very polite!"

"I received a refurb television with 1-3 dead pixels grouped about 5 inches in from the corner.
The NewEgg rep first reminded me that this was a refurb ... but when I said that refurb does not imply dead pixels an RMA was offered.
Because the weekend was at hand, I invited a friend over and we we watched the television - both of us completely forgot that the dead pixels were present; and thouroughly enjoyed the experience.
I decided to cancel the RMA and thank NewEgg, as the price / value was the best I could have dreamed of. In return, they offered a small gift to acknowledge that things were not perfect.
I am truly satisfied and maintain NewEgg and Monoprice as my favorite online stores. With patience, I have almost always found an excellent deal with NewEgg.
The product was shipped across the border and still arrived in less than 72 hours."

"Best place to buy computer related hardware.

Amazing support (They fixed my problem with my order within 5 minutes.)

Strongly recommend. (Even if you find lower prices somewhere else, Ask them for a price match and they might give it to you.)

5 stars."

"Top Notch online seller! the best I have ever used without a doubt!.

"

"I purchased an MSI HD 7950 for $339.99 and while still in shipping the price went down to $309.99. I contacted Newegg via live chat and was greeted by Rebecca. She took my sales order number, confirmed the price i paid to the price the card was retailing for and immediately issued me a refund of the difference. THANKS NEWEGG!"

"Gotta say, nothing to complain about. I've gotten some bum products from them, but they were defects that may or may not be accepted as defects at some stores. Newegg has been good about accepting them back and issuing full refunds for them, with pretty good turnaround times.

This is all for the time being. We'll see later if I need to come back and complain that I got gypped.

Edit: Shipping could be cheaper, considering paper in an oversized box can't possibly cost that much."

"Awesome customer support! Very helpful and understanding.
Quick and cheap shipping. Received a laptop that was defective and they handled it very professionally and helped me out a great deal."

"I ordered several times with Newegg. I got fast shipments and I'm very pleased with the customer service. They do good business!"

"Great place to shop, I check their site every day for new deals. Being a "computer guy" this place is consistently #1 in pricing and service."