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1/5

2022-05-19

Faulty products and delays.

"One month delay after payment, I finally got my order. Got a product Faulty with many defects and they didn't refund me or send a new one!"

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Verified
1/5

2014-10-07

"Bought Electrolux Vacuum Cleaner - had to reverse payment, scammers, they refuse to return emails and phone calls, they must have call identification. Also known as Countdowndeals.com.au. They advised they had a tracking number with Australia Post, it was invalid. BEWARE."

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Verified
1/5

2004-08-16

"Ordered product, PAID SELLER through PayPal, payment confirmed. Never heard from seller, sent email, no response. Seller took my money, but no product delivered. Beware!"

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Value the company offers
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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Resolving problems
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
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2/5

2003-09-05

"Ordered on 8/15 w/Paypal confirmation on same date, inquired as to order status on 8/19. They said that it shipped 'the day after payment cleared' (i.e., 8/16 or conceivably 8/18 since the 15th was a Friday).

Received item on 9/4, postmarked 9/2. It seems that the seller is either disorganized about their shipments, or dishonest.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process