"This review is concerning the Coushatta La. location. Over the past 4 years I have shopped at this location and have and have purchased several firearms. Most of the time I have found the female employee in charge of sporting goods to be un-friendly, no customer awareness and down right rude at times. My last purchase was for a handgun that I have been looking for that is very rare. Well the same employee continued to stock shelfs and break down boxes while I waited several minutes she looked at me several times but continued to perform her task. Check out was the same I was never thanked for my $500.00+ purchase. I was made to feel like an interruption of her duties not the reason she was there. After getting home and closer inspection of the handgun I found it to be dirty and scratched as if it was used not new. I contacted the manager and he explained in a defensive rude manner and yelled that all guns are fired at the factory. I told him that I had purchased many firearms over the past 30 years and had never seen anything like this. He told me we don’t want your business and don't come back to my store. He then said bring it back and I will refund your money we don’t sell used guns. Well after looking for 2 years I was not about to return it. I wanted nothing and ask for nothing from the manager but to inform him of the condition of the firearm. Needless to say I will never be back and I am telling all my friends, family and every person I come in contact with about my horrorable experience"