"Abysmal company, avoid like the plague.


Ordered a monitor from this company, really wish I hadn't.
Before ordering I checked the online reviews and they seemed legit and they took PayPal (though only after I brought it to the attention of their Customer Service team that the option to pay via PayPal was missing from their site).

I ordered the monitor on the 1st of July. On the 5th I queried the status of the order as it was 'Dropshipped', a status that wasn't listed on their site. If I hadn't noticed this, who knows how long I would've waited before they would've contacted me.

They initially claimed the monitor had been discontinued, however they had re-listed it on their site using the part number instead of the model number, at a price more than 50% higher than I had paid.
When I queried the fact that the monitor clearly wasn't discontinued and that they had simply put it on their site under a different name, I was told that it was due to an issue with their supplier but they would chase the matter up for me the next day the supplier was open.

Many days later, I had to prompt them to find out what was happening to eventually be told that 'the best price they could offer' was 25% higher than I had paid.

I'm now awaiting a refund, a process that is taking far longer than is acceptable - they were able to receive my money instantly via PayPal but cannot refund it for 5-7 working days.


TL;DR - liars, cheats, swindlers - can't trust the prices they advertise - DO NOT GIVE THEM YOUR MONEY"

"I purchased a watch as a Christmas present with over two weeks to spare as their site said that the watch was in stock. No shipping communication came. When it didn't arrive I called them and they said that there was a 'QA' problem and that they would send a replacement in two days - which also didn't arrive. After several further calls from me they admitted that they could not send the watch uintil January - naturally I cancelled. 1. They don't keep you informed. 2. They don't tell you the truth. 3. they take you credit card payment up front and you have to have a refund. I would not use them."