ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2023-01-26

Rectification

"I do have to say that I did write a review begin 2023 with the following text:


1/5
2023-01-26
I did order
"I did order from them last saturday. The item was in stock, they collected my money but do not sent anything to me. I do try to reach them by mail and phone, but the phone does not get answered and my mail don't get answered too. A few years ago I did have a very good experience with them but now they are just stealing my money. I do recommend you NOT to order here!!"


I was not happy at that time.

But I do have to say that afterwards Lilija did explain why this could have happened.
And they have corrected it in a superb way.
I did forget about the earlier review but that is not correct.
I was unhappy and it was fair to write the review.
But now (and a long time ago already) I am happy.
And that is what I do want to let know to readers of reviews from PhotoProShop .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2010-12-30

"Great support before, during and after the purchase.
Recommended.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-21

"Nikonians PhotoProShop Europe Review

+ Very good communication.
+ Excellent packing.
+ Fast shipment.

- Prices higher than PhotoProShop USA

It would be great to offer your customers free S&H costs when the total amount of the order is greater than 500 EUR.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-02

"I ordered a Markins M20 ballhead from Nikonians PhotoProShop on November 27, cheaped out on shipping with the lowest cost option, and STILL got it on November 30! Good communication throughout the order process. Kudos to PhotoProShop for handling this order. It shipped from Louisiana to Maryland in just a couple of days. Very impressive!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-07-07

"Quality of service: quick and informative responses to customer emails, high level of customer relations.
Quality of product: exactly as described on the site, top quality, delivered in perfect condition, very happy.
Quality of site: simple and clear, easy to use.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-30

"Outstanding service. Warranty is very good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-12

"I have have already ordered a few items at the Nikonians photoProShop. Items are shipped fast and the communication is excellent. Service, when a problem occurs (which is very rare indeed), is absolutly first class! This shop is highly recommended.
A++++++
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2008-07-25

"best dslr accessories seller for me in germany, best, friendly and quick service. My first and last choice when i need any tripod accessories etc.
best regards.
Zubair
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2008-04-04

"Slow shipping. Order March 29, 08. Shipped April 02. The item is shown in stock and will be shipped in 24hrs. Customer service quickly responded. Poor management maybe."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-12-10

"I just had to take a moment to say how wonderfully treated I was at the Nikonians Pro Shop. I had a critical timing problem and Amy helped me so much and got it for me when I needed just that little extra help.
Many thanks Amy !!!
You are fantastic to take the time to push it thru for us.
Danny T.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-11-26

"I placed an order with this company as of nov.22nd and received it today nov.26,they even
went throu the trouble to find the most costeffective way to send it to me, very fast and excellent service
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-11-19

"Superfast delivery (ordered 17:01, posted 17:06, received order the next day), very friendly and always good quality!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-10-02

"Great product, I intend to try it out on some weddings and family gathering. I think ill go for the Amberdome also and that shiny buster, I can not recall its name. I'll post my new comments as soon as I have more shots on my Canon 400D camera (with the 430EX flash light, the 17-40 L lense etc.)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-10-02

"My experience with the execution of the order I placed are 'straight A'. Delivery to and in Thailand, perfect in its nature.

Sawasdee krab.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2007-08-15

"I ordered on tuesdaymorning 11:40 and I recieved my products the next morning at 11:30. Great webshop. I will be back!!
Marc
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A