"Don't be fooled by this vendor...the products are inferior and some of their products include false advertising. I would not recommend purchasing from this vendor!"
"I have been buying all types of shades from no-brainer since 2003, that was 5 houses ago and I constantly go back to them. THe service is great, timely, they always answer the phone, product is hi-quality. I started out always buying hunter douglas brand, now I always buy no-brainer brand, the product is comparable to Hunter Douglas. No Brainer is great about replacements if there is an issue with a blind (I have had one string break on a cellular shade and no issues ever with wood blinds in all this time) Installation is simple, product is very well packaged and prices are UNBELIEVABLE, My interior decorator quoted my over $1200 for the same blinds I got for $294 with no brainer - 3 VERY large windows requiring 58X72 inch wood blinds. I have been consistently pleased over 3 years and about 15-20 orders. Iwould highly recommend No-Brainer. My only complaint is that I wish they would keep old orders on file so I could have a record of what I had purchased from years past."
"I got tired of the cheap junk that the local home improvement store sell, so I started to look online for blinds. Many of the companies have low ratings or none at all. It sort of made me feel like I was looking at NY camera venders. I thought I'd take a chance with NoBrainer and was rewarded with good quality, reasonable price, quick delivery, and great communications. They even provide a tracking number when they ship the product. They are very upfront about having a 5 day lead time to make your custom blinds. Once they shipped, it only took a few days and I'm impressed with the quality of thier own brand of blinds. The only thing I find strange is that the blinds were labeled as being from blinds.com. That being the case, I'll be comparing prices. Otherwaise this is a good company to deal with. "
"Prior to ordering, I requested several (free) fabric samples which were quickly sent to me. This is great because computer monitors do not generally provide an accurate representation of color. Then I had a number of questions which were answered promptly and completely (and accurately as it turns out). Very happy with pre-sales support.
I then ordered over $1000 of Hunter Douglas shades, custom measured. These fragile items were well packed and arrived promptly in perfect condition and perfectly sized. Ordering on the web was as fast and easy as the best of the online stores. They also gracefully honored their 110% low price guarantee. Better automated order tracking would be appreciated. I even received a post purchase email from the company president asking for feedback to their web store, including a 10% off coupon (good for 30 days). I did not need to return any part of the order or contact customer service other than to inquire about shipping details.
Prices are very competitive and shipping is "free". Overall, I was very happy with the shopping experience."