"I’ve been a loyal customer in the past but unfortunately I won’t buy their calling cards again. The company went totally downhill. Call quality is unacceptable, they are not willing to give a refund. I wasted $22, don’t use this company!"
"I was NOBELCOM customer more over 2 years.
Their access number wasn’t easy ( always busy to dial ) in order to get connection .
It’s annoying most all of time, and there wasn’t any progress to fix from this company however their customer service willing and tried to help . It’s the company that needs to be fix "
"I am probably a Nobel customer for over a decade and have witnessed it decreasing performance. I just got off the phone with my dad in Truckee and we have been disconnected for times I believe for the charge of a new connection fee and it is with increasing frequency. For the first time in years I will be looking into another provider unfortunately "
"Ripped off company- run don't walk to a calling card company that does not mislead it's customers."
"Don’t work, only it. Wast of money, time and stupid people."
"Have been a loyal customer for many many years. I had signed up EZ-plan that worked for me for years. I was told in 2013 that plan is going away and that I need to switch to Emerald plan. That there will be no changes to anything. They are the same plan but name change. I did not doubt them. Today I discovered that they EZ plan all along and call rates are much cheaper on that plan than Emerald. They customer service rep told me that Emerald rates have gone up, and EZ -plan is only available for people had signed up for it initially years ago. it is funny because they still show EZ-plan on their website. I told them I wanted to switch back, they told me it is not an option and open to new customers. The issue is that they mislead me to switch years ago by promising no changes, but then increased the rates. Clearly the were scamming customers. This is not the first incident. They also years ago convinced that to increase my auto refill amount to $50 by explaining that I would get 10% back in rewards.. Only after a while I realized that they also mislead me, and they were only rewarding back every other refill, not each of the refills.
So run, don't waste your time and money."
"I was happy to find a cheaper service whereby I can make calls to SA... Unfortunately I received a message from my UK service provider warning me that my UK limit has nearly been reached...
There was no access number for my area in Cornwall and so I used the national number which seemed to be the right selection...
There is nothing that I can find on their website, then or now, that clearly says I would be charged for the UK time... It turns out I ahve a UK call bill of £180, because not only is it a chargable number BUT it's also a premium number!!... I am fuming to say the least!!... The actual call quality was not great either and there were discrensies in the minutes - especially on short calls... Large discrepensies... The top up process is time consuming too.
Pity as the service is very reasonably priced, but I'll be paying MAXIMUM price when my UK bill arrives... "
"To make it more easy to pay?"
"I have been using your cards for many years, but lately I have heard better prices somewhere else. I am likely to come back, although I soon change provider."
"could not top up from mobile ; but once on the web site it was a breeze."
"My experience is very wonderful. Best service I've experienced online."
"The calls are excellent and clear, however, it does not seem to connect with blue tooth."
"My transaction with NobelCom was as easy and as satisfying as always."
"Have tried other services and this one is the best for me!"
"I think the app works well and and is very responsive. Call quality is usually great. Thanks for all your hard work cause it shows"