"I was left with mixed feelings: good prices, telephone support, fast shipping. But two of the items were not what I expected. In one case they intentionally shipped me the wrong product and in the other the product I received was a knockoff of a brand-name equivalent. If you do business with them be sure to check the wording in their product listings very carefully and also check the shipment equally carefully because they felt entirely justified in these business practices.
My order for some cable adapters was unilaterally changed by them. They claimed they did so because they thought that I wanted them for another purpose so in effect they were telling me that they knew what I wanted better than I. If that was the case then an email or phone call would have been appreciated before making such an assumption. One can imagine other explanations which castes them in an even more unfavorable light.
The situation with the cpu cooler i ordered also left me with a bad taste in my mouth. They list a CPU cooler which they call the Dominator and which looks just like and has exactly the same specs as the OCZ Dominator which I thought I was purchasing. It is listed adjacent to other genuine OCZ cpu coolers. The cooler I received was not made or even packaged/distributed by OCZ. In fact the manufacturer does not even call it a Dominator. When I called, Noble Computers, they said that if I read the listing carefully I would see that OCZ was never actually mentioned. Further they claimed that they were free to call the product by any name they chose and they chose to call it a Dominator. They also stated that it was made by the same company which makes them for OCZ and to the same specifications but upon closer inspection one can see that is not the case. "
"I was skeptical to purchase from this vendor because they had the best price on a power supply, but after reading reviews at resellerratings, I felt a little better. My order shipped in on time, and I was sent numberous emails telling me status. This company has got it together. The product was well packaged, nice product, great price (which was what was so appealing from the git-go.) Definantly will do business with NoblePCS.com again!"
"Ordering process was easy and everything arrived as advertised. I even got it much faster than I expected. I would definitely consider using them again."
"This company puts customer service number 1. I wanted a P4 2.4b with a C1 Stepping, so I spoke to Chad. He called one of his suppliers to verify the sSpec and called me back in just a few hours.
I received the chip in just 3 days. Fabulous service and I would recommend to anyone."
"Hello:
Had to look for a CPU and mainboard replacement for a colleague.
I saw a few bad comments but did some research. Noble is a different company and on the money.
These folks understand the most important part of any transaction: customer service.
Ordered an ECS mainboard and Athlon CPU and it would not POST. One quick call to Phil at Noble and a short chat and I had an RMA.
What really stunned me is how quickly they shipped a replacement, and that the tech, a lad named Bill, added a personal note indicating what he had done and notred he had tested the board and CPU before shipping.
All I can say is there are far too many DOA's these days but that is not the fault of the vendor. It's what happens after that counts.
Noble has me as a customer now if they keep up the great service.
On a scale of 1 to 10 I'd rate my experience at 10"
"Ordered on 12-30, received 1-2. Doesn't ge much better than that. My tracking number was posted wrong, but a quick and pleasant call fixed things right up. The person I spoke with was very friendly and courteous.....will do buisness with them again."
"Very happy with transaction. Received merchandise within 4 days. What else can I say.
"
"Order was placed at 3PM on 10-29.
I received it on 10-30.
Excellent transaction all the way around. Good price, good product, fast shipping."
"Really enjoying doing business with Noble, since they bought out Ability. They seem more commited to providing quality products and service than the previous owners. They always have the cheapest prices and the best stock around. I won't shop anywhere else. With the support they have, their is no need. Why can't everyone be as honest as them."
"Recent order was shipped same day, quick response and tracking. Arrived as described. Had minor problems in the past ( webuildpcs.com ). Hopefully this company is back on track. Good shipping prices. "
"I have opened police report and have an ongoing investigation. PLEASE email all your complaints and orders to ****@****. I promise to do everything to get your money back!
This is their new explaination. They were 'bought' out. TOo bad the information I have submitted has been USEFUL and they are in trouble.
http://www.abilitywholesale.com/store.asp
No Service, No support, Defective Fraudulent Products, AKA Central COmputers, OCZTech, Read Below:
This company advertised pc2700 memory which would only run stable at pc1600 cas2.5. Would not return messages and had only advertised a long distance number for support. No email was replied to (send more than 30 over the course of weeks), and no attempts have been made on their behalf to right the situation. I will list the following contact information for them since I have done quite a bit of digging for this. www.webuildpcs.com AKA: www.ocztech.com www.central-computers.com www.athlonoc.com www.abilitycomputers.com www.theoverclockerzstore.com ...amost others..they are doing business under the umbrella of CenCom which stands for Central Computers. There are two address I have come up with for sure: Cen Com, Inc 3287 Willowcreek Rd Portage, IN 46368 and: CENTRAL COMPUTERS 6335 ROBINS ROAD PORTAGE, IN 46368 They have the following webmaster: Eric Hull Who may be reached at: ****@**** They list the following phone numbers: Phone: ***-***-**** Fax ***-***-**** BUT I HAVE FOUND A TOLL FREE NUMBER: 1-***-***-**** The better business bureau of NW Indian can be found here: http://www.nwin.bbb.org/ And their local Police and detective bureau is here: http://www.ci.portage.in.us/police/detective_bureau.htm And aparently you can lease THEIR OFFICE LOCATION here: http://www.portageindianachamber.com/ecodev.phtml (3287 Willowcreek Rd) - CHECK IT OUT. i CAN BE REACHED AT ****@**** FOR FURTHER COMPLAINTS. I WILL BE REGISTERING THIS WITH THE INDIANA ATTORNEY GENERALS OFFICE WHICH CAN BE FOUND HERE: http://www.in.gov/attorneygeneral/
GoodAdvise
comments posted: 0
user type: professional
No Service, No support, Defective Fraudulent Products, AKA Central COmputers, OCZTech, Read Below:
This company advertised pc2700 memory which would only run stable at pc1600 cas2.5. Would not return messages and had only advertised a long distance number for support. No email was replied to (send more than 30 over the course of weeks), and no attempts have been made on their behalf to right the situation. I will list the following contact information for them since I have done quite a bit of digging for this. www.webuildpcs.com AKA: www.ocztech.com www.central-computers.com www.athlonoc.com www.abilitycomputers.com www.theoverclockerzstore.com ...amost others..they are doing business under the umbrella of CenCom which stands for Central Computers. There are two address I have come up with for sure: Cen Com, Inc 3287 Willowcreek Rd Portage, IN 46368 and: CENTRAL COMPUTERS 6335 ROBINS ROAD PORTAGE, IN 46368 They have the following webmaster: Eric Hull Who may be reached at: ****@**** They list the following phone numbers: Phone: ***-***-**** Fax ***-***-**** BUT I HAVE FOUND A TOLL FREE NUMBER: 1-***-***-**** The better business bureau of NW Indian can be found here: http://www.nwin.bbb.org/ And their local Police and detective bureau is here: http://www.ci.portage.in.us/police/detective_bureau.htm And aparently you can lease THEIR OFFICE LOCATION here: http://www.portageindianachamber.com/ecodev.phtml (3287 Willowcreek Rd) - CHECK IT OUT. i CAN BE REACHED AT ****@**** FOR FURTHER COMPLAINTS. I WILL BE REGISTERING THIS WITH THE INDIANA ATTORNEY GENERALS OFFICE WHICH CAN BE FOUND HERE: http://www.in.gov/attorneygeneral/"
"I JUST PURCHASED A COUPLE OF ITEMS
FROM NOBLE COMPUTERS THEY WERE SHIPPED SAME DAY AND RECIEVED ON
JULY 9,FAST SHIPPING PACKAGED REAL GOOD THANKS NOBLE I NEW YOU COULD DO IT NOW TAKE CARE OF THE OF THE REST OF THE GUYS
SNAKE13"
"AVOID THIS COMPANY LIKE THE PLAGUE!!!
SEE THE RATINGS FOR ABILITY WHOLESALE AND WEBUILDPCS AND YOU WILL UNDERSTAND!!!
I was taken for $25 by this company. They were formerly known as Ability Wholesale. I purchased Nero software from them that I was assured was NOT OEM. It was, and was therefore useless. To make a VERY long story short, though Adam and Jack promised a refund time and again, it never happened. You've been warned."