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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-10-18

Easy, easy!

"The whole ordering process was simple fast and easy! I will definitely buy from again!"


Verified
5/5

2020-10-08

I like in store pickup and low prices

"This dealership has the lowest prices from any VW dealership around me. I like that I can order online and pick it up. I know the exact part numbers of what I need so ordering is easy. "


Verified
5/5

2020-09-30

simple

"Easy to navigate and complete order"


Verified
4/5

2020-09-17

Part not in stock. Had to wait 3 days :(

"Part not in stock. Had to wait 3 days :(
"


Verified
5/5

2020-09-17

Awesome Support

"Was not sure on part called in the Service Clerk was on point. Immediately was able to identify part, it was easy and fast! Thanks She was GREAT!"


Verified
5/5

2020-09-16

Easy Searching

"Straight to the part and quick service"


Verified
2/5

2020-09-15

Website blurs

"I had to try three credit cards before this order went through. All cards are good. The site makes online shopping laborious, it is slow and requires extreme patience. At least Reuben in your parts department is great!"


Verified
5/5

2020-09-11

Nice Savings

"Easy navigation and nice layout. Found all the parts I needed easily. Assistance from Mariella over the phone was a huge help. Give her 5/5 stars"


Verified
5/5

2020-08-25

Great Web Experience

"It's great to be able to order and pay online from a local dealer."


Verified
5/5

2020-08-24

Parts Dept

"Easy to order parts. Staff friendly and knowledgeable."

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2020-08-23

"Parts were easy to find and check out was quick, clear and easy."


Verified
5/5

2020-08-18

Caught what I missed

"I ordered some bushings for my car and the parts\shipping folks called me to enlighten me that there's a right and left bushing! And also gave me the parts #s for all the nuts and bolts. Would've taken me days to find those online. Sharp staff. Will be back."


Verified
5/5

2020-08-11

"Order Wrong Part Number was contacted by Henry in Parts. Extremely
professional and courtesy.
"


Verified
5/5

2020-08-07

"it was awesome! Thanks for the image of sllbghe parts snd how you have them numbered. Great job! Made ordering so fast and easy@"


Verified
5/5

2020-07-28

Mariela has great customer service at VW Norm Reeves in Irvine, CA

"The parts are at a affordable price and that helps for the labor costs that Volkswagen service departments charge. "