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Product & services pricing
0.00/5
Chance of future purchase:
4.79/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-12-18

Great Experience

"Very help, treated me like family. Definitely do business here again."

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Verified
5/5

2023-12-04

Service with a smile

"Friendly and responsive staff, a new factory gas cap assembly fixed my emission related Ck engine light. "

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Verified
5/5

2023-11-27

Great source for parts

"Their parts prices are very competitive and they arrived in a timely manner. Pick up was convenient and quick."

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Verified
5/5

2023-11-24

"More than great, always a great experience "

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Verified
5/5

2023-11-23

Always a great experience!

"I've always been impressed with North Georgia Toyota Parts. The customer service is excellent and the speed of shipping is crazy fast. "

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Verified
5/5

2023-11-07

Fast shipping!

"First time ordering a part online. The item shipped very quickly to a nearby dealership, allowing it to be picked up at my convenience. The part matched perfectly and works great."

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Verified
5/5

2023-11-06

Great service!!

"Love the parts department!!! Great people and outstanding service! "

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Verified
5/5

2023-10-31

Always right.

"Order parts online for my highlander and asking around for a wheel bearing there was no doubt oem is the way to go."

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Verified
5/5

2023-10-29

Great customer service.

"Your customer service team is great. Won’t go anywhere else because of the service and support they offer. "

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Verified
5/5

2023-10-27

Parts Department Staff are Fantastic!!!

"I interacted with 3 of the Parts Department staff and all were fantastic! Each one left me feeling that I mattered as a customer. I first interacted with Jeff…,his years of experience and technical product knowledge were evident and this helped me in determining the correct parts I needed for my ‘06 Tacoma before I placed my first order. On another day, I interacted, with a second Parts employee, who I believe was named Jason (his name started with a “J” and it wasn’t Jeff). He took time to look up the correct parts numbers for my truck in the Parts Department system. I had obtained incorrect numbers online, but Jason determined the correct numbers. I really appreciate his due-diligence, so that I didn’t order the wrong parts by mistake. He also took time to ask a knowledgeable service department person to obtain an answer for a part application. That assured me that I was getting the correct part. I really appreciate that type of care. Finally, when my 2 orders arrived at the dealership, the third employee, named Dylan, pulled and assembled everything, making sure that I had both orders filled correctly. He even helped carry some of the parts to my truck so that I didn’t have to make multiple trips back to the parts counter….(I know you are wondering and yeah, he selected the heavy items to carry before I had a chance to grab them). This type of attention to detail and customer care by all of these individuals are the reasons that I chose to drive the 50 min to the North Georgia Toyota dealership for parts instead of going to the another 2 Toyota dealerships that are only 20 min from my home. This positive experience also has me planning to come to the North Georgia Toyota dealership for Service or even to buy another vehicle when that time comes. Thank you for having a culture with such great employees….customers like myself recognize & appreciate their value… they make a difference as to where we spend our money. "

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Verified
5/5

2023-09-28

Great service!

"I’ve ordered parts from North Georgia Toyota several times, rather than the dealership where I live. They go out of their way to help with whatever you need. Their customer service is top notch!"

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Verified
5/5

2023-09-23

Great dealership

"I have bought 2 vehicles, and had much service done at their service department. They are always friendly and they do a good job on service. They have never tried to push any service that I did not need, like I have experienced at other dealers. If I said no, they said ok. It's your call to make. I like that. Don't try to push stuff on me to get more money. If I need it then I'll get it. Their sales department is good too. Very knowledgeable about their products and I felt like I got a fair deal on both vehicles. Seem to be very good people from top to bottom."

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Verified
5/5

2023-09-09

Land cruiser parts

"Always very helpful and very polite "

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Verified
5/5

2023-09-09

Online parts order

"Great price, service and delivery!"

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Verified
5/5

2023-08-30

N.G. Toyota Is The Best

" I bought my 2017 Prius new from them and when the warranty was over I do all the filter changes myself and I get all the different filters from them !!!"

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