Product & services pricing
4.52/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.07/5
Customer service:
4.20/5
Return/Replacement policy:
4.59/5
Featured Review


ResellerRatings
Verified
5/5

2023-02-07

Great customer service and premium membership is worth it.

"We have been very impressed with the customer service. They are courteous and very knowledgeable about their products. We have also enjoyed the benefits of the Advantage premium membership with reduced rate shipping. Keep up the great work. Thank you"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2023-02-05

Quick delivery

"Had the item I wanted and shipped immediately "

Likelihood of customers making future purchases
Overall product shipping and delivery process

ResellerRatings
Verified
2/5

2023-01-28

Owner Manual

"No owners manual. Not very happy."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
4/5

2023-02-04

I hate reviews

"convient convient convient I hate reviews"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-01-30

Northern Tool & Equipment

"It was a good experience. My husband bought the exact piece of equipment he shopped for. He is veery satisfied."

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-01-29

great price

"easy to find what i needed and the price is great"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2023-01-26

great product line

"!st time on site and already like it"


Verified
1/5

2023-01-24

never received order, it just disappeared

"Placed order, got confirmation, order never canceled, but order never received and just disappeared from my order history. Third time they've done this to me. Last time I try to do business with them."

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-01-23

Awesome place to do business! Their products and service are topnotch!

"They were very cordial and knowledgeable about their products. Thanks, guys and keep up the great work! KC"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-01-23

Reino Yooper

"Great and had a good selection"

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-01-23

Can't beat the product; Can't beat the price !

" Northern Tool comes in handy when a person lives in a small town and cannot go the "big city" for needed automotive supplies. They have what I'm looking for. "


Verified
3/5

2023-01-22

Drill and impact

"Had to call to see where my order was."


Verified
3/5

2023-01-21

mediocre

"Order number 97007379 ordered on Dec 31, 2022 has not even left the vendor to date. This is the 21st of January and that seems excessively long to even get a shipment out the door! If this is any indication of future order timeliness then a different supplier may be required.
"

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2023-01-21

Great place for tools!

"Always a good experience. Get advantage if you purchase much."


Verified
5/5

2023-01-21

easy checkout

"don't know what tosay, really."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service