"Very easy to locate what I wanted on website. Very reasonbly preiced"

"Very positive. Will continue with more."

"Easy to navigate and find what you want. Lots of technical info on each product. I would highly recommend Northern Tool to all my friends. "

"Most businesses offer free shiping, not here. i bought the fan from them for $244 and now is $175 or so and I orderthe remote and they charge me shiping"

"When you need tools that will do the job today and tomorrow. Most other online companies had the low quality tools."

"Like most people, I want my new tools Now! When I can't get them from my rural area... I find them at Northern Tool., I have to wait a bit , but I do get them , often at a better p;rice!"

"Smooth and easy process. I'll continue to shop later."

"I purchased on Oct 19th and still have not received. I was told it's on back order and will not receive until Oct. 26th-Nov. 2nd. I called today to find out I will not receive until the middle of December. Thanks for the heads-up!!! No one called or emailed me to let me know that it was backordered again until middle of December. I love your company, it has been my favorite for a long time. But in light of this I am very disappointed. I purchased so I would have for my trip in a week but will not have it now. There should be some kind of compensation for this. I had a chance to purchase and receive but I didn't because you were my favorite store. And I really believed I would receive it before I left on my trip."

"Yours is the only place that I could find what I needed for my welding helmet."

"Misplaced my arbor wrench for a long discontinued table saw model. After a days long search, my only option was to buy a whole set of extra thin wrenches. As luck would have it, maybe 2 hours after placing the order, I located the old wrench searching for something else. Had trouble cancelling the order as the order number provided somehow changed during the process. Talked to a real person and was told to just refuse the package and I'd get a refund. Had to take it back to FedEx as I wasn't home when it arrived but it worked and I got my money back. All's well that ends well."

"I can always find quality tools at Northern Tool, that won't break the bank and will get the job done. Great prices and fast shipping."

"They sent the wrong size can I return them to the store"

"Found what I needed quick. No hassle."

"Great people to talk to but claimed that a universal skid plate would fit my Cat skid steer . They were wrong and have made me wait more than a month to take it back . Its still in my driveway and they refuse to refund the money I paid them until they have skid plate back in their possession . This was their mistake and they should atleast refund my money at this point . Thats just not how you treat people . I will never work with them again .
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"Web site is intuative and the process in finding and ordering was a SNAP!"