ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
4.13/5
Shipping & packaging:
3.48/5
Customer service:
3.92/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2021-10-17

Unbeatable Price

"We have to try this for the cost. I intend to use it for driveways and walls for cleaning. All these as well as disinfecting use."


Verified
4/5

2021-10-16

great tools

"I bought a few items in the past and they all work fine so far. "


Verified
2/5

2021-10-16

Price Check Aisle 5

"The catalog I received at home #1252 shows the jacks as $10 less than what they are pulling-up on the computer. ****@****/***-***-****."


Verified
5/5

2021-10-16

Supercalifragilisticexpialidocious

"Quick google search lead me to the Northern tools website. Had the item I was looking for at a decent price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-10-16

no problem

" very good will shop here in the future"


Verified
1/5

2021-10-16

check out nightmare

"Couldn't check out got stuck with in store delivery no idea how. Almost decided to not order anything! Had to clear my chrome history and start all over. Discovered that 2 backordered items must have triggered something to try and force me to get advantage membership. Happy customer turned sour after this PIA!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2021-10-16

Jipped

"Wouldn’t honor a price from a catalog which was good for two more months. Said item unavailable. Ordered out of another location and said available
For a higher price.
"


Verified
5/5

2021-10-13

Looking for good service

"1 hour and 30 minutes away, it cost to mail it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2021-10-13

Slow response

"Took weeks for NT to let me know half my order was backordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-10-13

My Alaskan chainsaw mill

"I found the right mill for my needs."


Verified
3/5

2021-10-13

Great selections!

"Accidently found the site. I was looking for a portable chain saw milling adapter and have found and more interesting items. I will definitely keep it in mind if the price is right!"


Verified
5/5

2021-10-13

Great experience.

"Great experience shopping at Northern Tool."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2021-10-11

No notification

"I had ordered heavy castors to do a wood stove move within a tight time frame. I ordered with a reasonable amt of leeway, but no show. I checked and NT neglected to tell me they were on back order. Cancelled and ordered elsewhere, and Job is done! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-10-11

Coleman mini bike

"Made contact with a female employee,she was very helpful,purchased the mini bike and they helped me load it ,my grandson loves it ,Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-10-11

"Northern tool is an easy to navigate website. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service