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Northwest Active Gear

1 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-06-03

"I would give nwactivegear.com an A++. When ordering and receiving merchandise from a company runs smoothly, it doesn't really test the mettle/merit of the company. When I had a problem with the auto navigational unit that I received, Brian and Heidi responded to my email very quickly and almost immediately rectified the problem going the distance to make me happy. I would definitely recommend buying with confidence from nwactivegear.com."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Resolving problems
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Being easy to reach
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use