"The worse company I have ever dealt with! First off his site said the part was in stock. Then after about a week of no shipping number he tells me that the parts out of stock being made. After another week or so of no communication he tells me it's finished will be shipped tomorrow. That was 2 1/2 weeks ago..when I write him for 3rd time this week along with a phone call saying I want info because in 5 days I can't ge my money back with paypal, he cancels my order and says he works 18 hour days doesnt have time for so done like me who sits on there ass and does nothing..wrong for him to say because I don't sit on my ass all day. This company is the most unprofessional company I have delt with. To busy in his 18 hour day to return customers emails. I am convinced this is some guy with a business out of his garage and a poor business at that..I wouldn't buy a so ethin as little as a fuse from this joke of a company...no remorse for the customer who has already spent there hard earned money.. Thanks for nothin and yanking me around for a month..DONT SHOP HERE!"
"This isn't a transaction review, but rather an honorable mention of something I witnessed:
On 2/22, Amazon.com had a B1G1 Gold Box sale on Silblade wiper blades. Despite the event, O'Donnell's had the lowest price between Amazon and its marketplace vendors. Therefore, by default, customers would automatically purchase through O'Donnell's, unless they specifically changed the source vendor to Amazon. As a result, many orders for wiper blades were mistakenly placed through O'Donnell's, and at full price, rather than B1G1.
O'Donnell's could have filled all these orders, and left the onus on the customer to initiate a return for their own lack of attention. Instead, O'Donnell's researched WHY all of these orders were suddenly placed, and reached out to the customers-- requesting that they confirm their orders before they would actually be shipped.
I'm sure most, if not all, of these orders were cancelled. I feel O'Donnell's actions are bold, and say a lot about the company. I hope this review helps them. "