"We have ordered several parts, recieved it after 2 weeks. This was including shipping. Thats ok for us.
I think they will do more than a few packages. I think they have to send customers a link for reviews Then they will get a lot more. Now only people wo have a bad experience will write, the good guys are just happy. For us we ordered Rieju parts."

"I ordered 6 Aprilia decals from this website on 15-05-2023 and paid 102.16 €. The company didn't respond to my emails and didn't ship the products within the promised delivery time (3-6 days). They also failed to inform me about the extended delivery time and lack of products. Part of my emails returned as non-delivered (invalid e-mail address). I had to email its Danish subsidiary company and ask for a valid e-mail address to contact Motogroup BV in Tiel. They gave me this e-mail address: questions (at) motogroupnl (dot com) I wrote all of my emails in Dutch and English languages. On 01-06-2023, I received a response from this email saying that some parts were still in backorder with their supplier and that once this order was complete, they will ship it out to me as soon as possible, apologising for the inconvenience. I received my ordered products on 13-06-2023. In conclusion, I can't rate this company 5 starts because it cost me a lot of anxiety (I even thought I was scammed after reading so many negative customer comments). However, despite having to contact them about my order, I received my things within a month. P.s. I provided the above-mentioned email address intentionally, just in case any other customer wants to contact the seller."

"Order never sent over a month, they took the money, No email to contact them, no chat. Do NOT buy from them, save your money!"

"
I made an order on their website for several parts, some of which I knew weren't available anymore, they went the extra mile and found them as well for me. Delivery, payment and easy to navigate website... thanks guys."

"Don't even think about paying any money to these duds. They say the part is in stock when you search, then it is nowhere to be seen once it is paid for. Luckily I paid mine with PayPal and got my money back after nearly 4 weeks of being lied to."

"I've made 15.7.2019 order for 3 part's on my scooter, then i pay by credit card and that's all. No confirmation email, no customer support, just nothing. My recomandation for all my friend's with moto? Never order there."

"Very happy with the part that i found. Good responsie also."

"I have had a great customer service with OEM. Everyone I've worked with is knowledgeable, helpful and patient, and the logistics side of things is handled quickly and efficiently. Thanks"

"bought a scooter part just recently and they actually sent the purchase details except for the tracking number. I tried login in but I cannot seem to log in. tried using forget password but it won't recognise the email address that I used. "