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Product & services pricing
5.00/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

5/5

2018-08-03

Excellent and timely service

"I purchased a Corona Stainless Steel ice Chest through Walmart. The transaction was easy, the price was competitive and the the product arrived in excellent condition and was earlier than anticipated."

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5/5

2018-08-02

Picture Perfect

"I purchased a 2'x3' painting from them through Walmart. First of all - it arrived EARLY! Second - it was a perfect condition. Very happy with my purchase."

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5/5

2018-07-31

good mouthguard

"I bought a mouth guard without a strap from them through Walmart and i was happy overall with my purchase. The product was the same and the delivery process was pretty fast. my overall experience with the mouth guard was good and it came with instructions on how to mold it to my teeth. I think i good job around my second time to get a better fit, but it may take just one time fit for others. "

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5/5

2018-07-30

Looks great and I was able to build it!!!

"I bought the Rossville TV Stand with Infrared Quartz Fireplace, and LOVE it!!! I had been searching for a unit like this for some time and most were much more expensive or didn't look good. This unit looks great, and at $277, was unbeatable! And to my surprise, I was able to build it with no assistance! I am not mechanical at all, but was able to follow the directions and got it done. Very happy with this purchase!"

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5/5

2018-07-27

Gorgeous Lamps!!!

"I purchased a pair of urban design lamps with embroidered shades. These lamps are so beautiful! I am very pleased with my purchase. The price is amazing for the quality of this product. The lamp shades are exquisite. The lamps are well packaged and arrived 2 days earlier than projected. I couldn't be happier!"


1/5

2018-07-25

Return policy is grossly inadequate

"I am at fault for missing the details of the return policy. Regardless, the return policy seems very unprofessional and as if they intend to stick you with purchases that you are not satisfied with. I bought a desk from Walmart.com that is a different color in person than what is displayed online. It weighs 120 lbs. OJCommerce’s return policy states that I am responsible for the shipping cost and a 20% repacking fee. I would pay more to send it back than I paid for it. They claim “Satisfaction Guaranteed” however, I am not satisfied but stuck with this desk. In this modern age of ecommerce where Amazon, Wayfair, Overstock dot coms all have free return policies on products bigger than mine, it seems apparent that OJCommerce does not stand behind their customer satisfaction guarantee and fully expects us to be stuck with a product we do not like. I will no longer use this company. My order number was 2781985485404."


5/5

2018-07-25

Excellent

"Fast..assembled..beautiful"


5/5

2018-07-24

Great Towel Rack

"We got the towel rack much earlier than expected, at a great price, and in great condition. It was a very good transaction. "


1/5

2018-07-24

Worst Seller I have Ever Experienced

"Purchased item on eBay at priced listed. Next day received an email from eBay stating that the item had been cancelled at my request and that I would receive a refund. I contacted OJ Commerce stating that I had not cancelled the order. Their response was that the listing was wrong and the price would be adjusted - higher. I contacted eBay and informed them of the situation. They said that this is against their sellers agreement policy as a purchase is a contract. Also because OJ Commerce said that I cancelled the order, I am unable to leave seller feedback on eBay. Ebay is looking into removing "buyer initiated cancellation" so that I can leave feedback on their site. They also are reporting this violation through their escalation channels."


5/5

2018-07-22

LG small window air conditioner

"ordered the air conditioner from OJ Commerce thru Walmart. checked the price on the LG home site first before buying it from OJ. the price difference was about $20 to $40 more compared to this site (OJ). it arrived a couple of days earlier then said, so I was glad for that. it is a nice little unit and pretty quiet compared to my last one. it cool the room nicely.

thank you
"

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5/5

2018-07-22

Beautiful, well made!

"Through the Wal-Mart website I purchased a very well made and sturdy table and chairs from this company. Shipping was offered for no additional cost. My order was completed by them in a timely manner. I'm very pleased!"


5/5

2018-07-20

Bamboo curtain

"Needed a way to keep my granddaughter's birds from flying out of her room without having to close the door. The bamboo beaded curtain does the trick. It arrived very quickly and was easy to hang. Very pleased with the quality and service. Will use OJ Commerce again."


1/5

2018-07-20

DO NOT ORDER FROM THEM!! Terrible customer service!

"I ordered two of the same products on different days. A couple days after ordering go back to see they have dropped the price by a larger margin. Both of my orders were still in the processing phase and had not shipped yet. I called to simply see if they could give me back the difference, which they stated they wouldn't. Okay cool, since my items hadn't shipped I'll just cancel my order and then re order at the lower price. I put in my request for cancellation. The next day I received an email saying they will not cancel it!!! WTF kind of customer service is this. Stay away!! I ordered through walmart.com which sells ojcommerce products. STICK TO AMAZON!!!"

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5/5

2018-07-20

Lotus Branch Cat Shelf

"Perfect quality, and the cats love it!"

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4/5

2018-07-19

Just wanted to take the time to Thank OJCOMMERCE on their great customer service !

"I ordered an item it was not what I had ordered, nothing wrong with the item just not what I had ordered, contacted the customer service,
they were very quick in their response, sent a return label, and follow- up with me to make sure all went well. Very pleased with their service, will definitely purchase from them in the future!
"