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Product & services pricing
5.00/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

1/5

2018-07-25

Return policy is grossly inadequate

"I am at fault for missing the details of the return policy. Regardless, the return policy seems very unprofessional and as if they intend to stick you with purchases that you are not satisfied with. I bought a desk from Walmart.com that is a different color in person than what is displayed online. It weighs 120 lbs. OJCommerce’s return policy states that I am responsible for the shipping cost and a 20% repacking fee. I would pay more to send it back than I paid for it. They claim “Satisfaction Guaranteed” however, I am not satisfied but stuck with this desk. In this modern age of ecommerce where Amazon, Wayfair, Overstock dot coms all have free return policies on products bigger than mine, it seems apparent that OJCommerce does not stand behind their customer satisfaction guarantee and fully expects us to be stuck with a product we do not like. I will no longer use this company. My order number was 2781985485404."


5/5

2018-07-25

Excellent

"Fast..assembled..beautiful"


5/5

2018-07-24

Great Towel Rack

"We got the towel rack much earlier than expected, at a great price, and in great condition. It was a very good transaction. "


1/5

2018-07-24

Worst Seller I have Ever Experienced

"Purchased item on eBay at priced listed. Next day received an email from eBay stating that the item had been cancelled at my request and that I would receive a refund. I contacted OJ Commerce stating that I had not cancelled the order. Their response was that the listing was wrong and the price would be adjusted - higher. I contacted eBay and informed them of the situation. They said that this is against their sellers agreement policy as a purchase is a contract. Also because OJ Commerce said that I cancelled the order, I am unable to leave seller feedback on eBay. Ebay is looking into removing "buyer initiated cancellation" so that I can leave feedback on their site. They also are reporting this violation through their escalation channels."


5/5

2018-07-22

LG small window air conditioner

"ordered the air conditioner from OJ Commerce thru Walmart. checked the price on the LG home site first before buying it from OJ. the price difference was about $20 to $40 more compared to this site (OJ). it arrived a couple of days earlier then said, so I was glad for that. it is a nice little unit and pretty quiet compared to my last one. it cool the room nicely.

thank you
"

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5/5

2018-07-22

Beautiful, well made!

"Through the Wal-Mart website I purchased a very well made and sturdy table and chairs from this company. Shipping was offered for no additional cost. My order was completed by them in a timely manner. I'm very pleased!"


5/5

2018-07-20

Bamboo curtain

"Needed a way to keep my granddaughter's birds from flying out of her room without having to close the door. The bamboo beaded curtain does the trick. It arrived very quickly and was easy to hang. Very pleased with the quality and service. Will use OJ Commerce again."


1/5

2018-07-20

DO NOT ORDER FROM THEM!! Terrible customer service!

"I ordered two of the same products on different days. A couple days after ordering go back to see they have dropped the price by a larger margin. Both of my orders were still in the processing phase and had not shipped yet. I called to simply see if they could give me back the difference, which they stated they wouldn't. Okay cool, since my items hadn't shipped I'll just cancel my order and then re order at the lower price. I put in my request for cancellation. The next day I received an email saying they will not cancel it!!! WTF kind of customer service is this. Stay away!! I ordered through walmart.com which sells ojcommerce products. STICK TO AMAZON!!!"

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5/5

2018-07-20

Lotus Branch Cat Shelf

"Perfect quality, and the cats love it!"

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4/5

2018-07-19

Just wanted to take the time to Thank OJCOMMERCE on their great customer service !

"I ordered an item it was not what I had ordered, nothing wrong with the item just not what I had ordered, contacted the customer service,
they were very quick in their response, sent a return label, and follow- up with me to make sure all went well. Very pleased with their service, will definitely purchase from them in the future!
"


4/5

2018-07-19

dining room

"I am very satisfied with the two windsor chairs.

I am using them with my wooden dining room table and they go perfectly with the other wooden windsor chairs .

I wanted to replace my old upholstered chairs that frayed that really didn't go well with my table

I am having a dinner party soon and they will be a good additon to it

Respectfully,
Carol Williams
"


5/5

2018-07-18

Western Red Cedar Adirondack Chair, Ready to Finish

"Chair was scheduled to be delivered 7/30/2018 but arrived on 7/12/2018. Minimal assembly, instructions were very clear. Great price. Will recommend this company to my friends and family. Love that it is made in the USA. Great results all around. "

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5/5

2018-07-18

So easy to assemble, and a good size.

"I'm completely happy with my new 240-litre (that's 65-gallon for US citizens!) - composting bin. Quick and simple to assemble, just the right size, and sits inconspicuously in any garden. Thanks so much!"


5/5

2018-07-18

Great TV stand

"The Furinno Turn-N-Tube Easy Assembly Petite TV Stand is exactly what we needed. Thinner to better fit the thin TVs. Arrived quickly and in perfect condition. We easily put it together fairly quickly. looks great. The lower shelves hold the cable box and or Bose CD player. "


5/5

2018-07-16

Beautiful

"Order received a week before expected. The table is absolutely beautiful and solid. I love it!"

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