"RUDE WORKERS AND CUSTOMER SERVICE. I wouldn’t recommend using you guys or recommend myself to every use you guys again. Just based off the rude lady that answers the phones for you guys. "
"very pleased with product and delivery. Excellent customer service."
"I have not received my order"
"My experience with OMB has been far better than with ANY other mini bike or karts part store. Best prices and service around! Thanks guys! "
"Ordered product mid-morning; 5 hours later it was shipped. These folks know what customer service is."
"Paid For second option shipping method US Postal Service $78.23. Was shipped FedEx for $52.06. And was told Shipping estimates are quotes only and I was short four dollars for US Postal Service. It actually amounted to $85. Is what I was told over the phone. So Instead they end up shipping FedEx for $52.06 instead leaving a difference of $26.17. Which is what they ripped me off. Terrible scam company. Would not recommend it to anybody unless you’re desperate"
"I have used ombwarehouse.com since my first mini bike and always will because they are the absolute best in the business. They are always prompt in response to questions and issues. The customer service is in a league of their own. The products are great and shipped on time, usually they arrive before I expect them to! If you have had a bad experience its because you have the wrong team supporting your efforts. If you want to win with confidence you will make the right choice by reaching out to ombwarehouse.com for all your mini bike needs. I did and I couldn't be more satisfied! "
"I ordered 4 replacement front steering bushings for my White GT205 tractor. Part number 741-0523 (superseded by 941-0523). These have an approximately 3/4" inside diameter for the steering shaft to go through and are about 1"tall. Instead, I received 4 part number 9326, which look the same but are smaller with a 1/2" inside diameter and are only 11/16" tall. These will notwork.
Refused to acknowledge the error, saying "you ordered the wrong part". No! YOU substituted the wrong part. Pictures available to prove it. Sent me an email saying returns possible if I pay return shipping and order a new part and pay shipping again! I ordered the exact same part number from a different vendor and received the correct part.
I want a refund of my entire cost of interacting with OMB Warehouse."
"I ordered from them and it took over a week for them to ship my order "
"Great products, great prices, and fast shipping"
"I placed an order for 150.00 worth of product. One of the items I ordered was a pair of red grips. When my order arrived there was only one grip. I have contacted customer service 3 times and got nothing but the run around from her. I finally called their direct line and even though it was not the right department the gentleman I spoke with was very understanding and I just got an email saying the other grip had been shipped. It **** because I told the girl in customer service from the very first call that this was for a job I was working on. So as far as product goes I would have given them a 5 start but because of their extremely poor customer service, I gave the 2-star rating. They won't have much repeat customers if they don't get someone in customer service that actually cares about the customer."
"Amazing customer service, they helped me with any questions I had immediately then shipped it sooner then expected. Thank You OMBBWAREHOUSE keep up the great work!"
"You want to convert your go Kart band brake to disc they got i. Want to get some performance parts for your mini bike, they got it. Every time I get a crazy idea for some project I go to OMB Warehouse and they have the crazy thing I'm thinking of. Kind of scary."
"parts to make a job perfect im working on it now thank you "
"Probably one of the best customer service experiences I've ever had. GREAT people! I will buy everything from these guys from now on!"