"It's been 2 weeks since I placed my order, And it still hasn't shipped from OpsGear. Not sure how long it takes to put 1 item in a box and give it to the shipper. Don't buy from here unless you want to wait forever for your purchase."
"I have had zero contact from this company despite being over a month since I ordered from them. Don't make my same mistake and avoid at all costs."
"Three Weeks I've been trying to contact someone at this company, no one answers phone or returns emails. Placed two orders on the 4th of October, still have not received a delivery date or routing number."
"I cannot get a confirmation that this order is in process, when it will be shipped. I cannot get a reply to messages. This store is like a blackbox that takes money and no more."
"I payed for 3 days shipping and its been 10 days since I ordered it."
"Great products although the prices are not nearly as good as they used to be. Customer service not very responsive"
"I placed an order, and was trying to find out the delivery status on it...made several calls, and was always answered with a message stating...leave your name and number and a representative will get back to you within a 24 hr period. Well after my fourth attempt to reach somebody...I simply gave up!! They never called me back, charged me a $12.00 delivery charge, and after 2 1/2 weeks still nothing! They continue to tell me all there agents are buisy...Right!......and the most frustrating part about this, is I bought off this site in good faith.....big mistake!!!!!"
"Even the customer service person was confused why it haven't ship"
"I work as a lieutenant for the Federal Bureau Of Prisons you guys need to market more towards us! We are all federal Law Enforcement and most guys are Veterans or active military , we need jackets like the one I bought and much more!
Thanks,
Ryan St.Louis
BOP Lieutenant"
"Very professional and easy to deal with"
"Order confirmation received almost 3 weeks ago and no idea where my merchandise is."
"Price and choices for the items I purchased was lower and better than same items on Amazon."
"Over a month & hasnt even been shipped"
"Opsgear had exactly what I was looking for and for an affordable price! Checkout was smooth and quick.
However, I ordered the Black Hawk Tactical Range Bag on 18Oct2016, I have received anything as of today 02Dec2016, and the person named Joshua responds to my emails maybe every other week or every other 2 weeks. Joshua blamed their lack of correspondence on a contact in their warehouse. But even now I sent him two more emails since he said that and he still hasn't gotten back to me. If they would just keep me in the loop about my order, cancel it and refund my money, or send me what I paid for it wouldn't be so bad.
I WILL NOT be ordering from this company any more!"
"I placed my order on October 1st, it is now October 18th. I have e-mailed more times than I can count asking why I haven't received a tracking number. NO ONE will answer me. This is absolutely ridiculous!!"