ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-17

"Works like a charm.you can't beat that,you can install it any position.would recommend buying.might be a little more than stock battery but well worth it."


Verified
5/5

2014-04-17

"Arrived sooner than expected!"


Verified
5/5

2014-04-16

"Very helpful staff in finding heavy duty products for my application. I have use them in the past and as well as for our AAA BSP program. They are the best."


1/5

2014-04-16

"Ordered on 4-9-14 and it appears it still has not shipped. Poor service and turnaround time is very slow.
Revision in reply to Optima Jim's response:
Nowhere on the website or order conf. does it mention delayed delivery. The only thing the order conf. states is "This order is being shipped to you via - Standard Shipping: 3 - 7 business days". Jim if it was clear that there was a delay for the order I would have cut you some slack. Business 101- be clear to the customer of what and WHEN you are delivering. If you run a promotion be prepared for your customers to move more of your product. Be aware of your inventory needs when you know demand will go into overdrive. You are in the premium product market so your customers watch for incentives. Maybe your internal buyers should pay more attention to the promos you run in advance so they can stay ahead of the game.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-16

"Great service and quick delivery."


Verified
5/5

2014-04-16

"I've used Optima batteries in all of my custom vehicle projects. "


Verified
5/5

2014-04-15

"Great experience with ordering and receiving my battery. I have heard a lot about these batteries and after two failed batteries within 5 years in my Grand Prix GXP, Optima was recommended. I hope it last like everyone says that it will. "


Verified
5/5

2014-04-15

"Great service, i got it on time"


Verified
4/5

2014-04-15

"Can not speak to a person when you call..I'll never try that again"


Verified
4/5

2014-04-12

"The web site was easy to navigate through. Delivery was very fast. A very pleasurable shopping experience."


Verified
5/5

2014-04-11

"Delivered on time and packaged well"


Verified
5/5

2014-04-11

"Great service.

Thanks again,
"


Verified
5/5

2014-04-10

"This product arrived at the time it was promised and it performs like it should Thank you"


Verified
5/5

2014-04-09

"Overall very pleased. Knowledgable customer service. Quick order processing and shipping. Would definitely order again. "


Verified
5/5

2014-04-09

"Shipped promptly and arrived as promised. Absolutely completely satisfied with the price and service."