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1/5

2012-03-07

"Bought a collectors edition of a game, and by collectors, I mean limited edition of the game. 2 weeks laters and multiple sellouts from other retailers and Overstock refunds my money due to a system issue. No apology, no explanation, no offer to help find the game somewhere else, nothing. Emailed customer service and received a half-hearted attempt at an apology, but again, no help with anything. After much searching, I did eventually find another copy, but at much great expense and a lot more hassle than I should have had to endure.
Overstock does not care about you, Overstock will not help you if something goes wrong, Overstock will simply say that as long as you are credited back your money, they wash their hands of you. And now they have one less customer (with I hope many more joining me) because of this situation.
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