"Clothing is not as depicted! Will not accept returns for any reason. Stay away!!"

"I wish I could give it 0 stars. Or negative stars... like minus 25 stars. Do not do business with this company! I plan to file a complaint with my state's attorney's general office. You don't find out that returns need to be sent to China until you're into the twisted freaky return process! That is essentially a policy of "no returns" since it would cost more to send it back than the original purchase. Do not do business with this shady company."

"What you order is not what you get. Comes from China and is very cheap made, poor quality. They will not pay for your return saying because it doesn’t meet my expectations and want to give you $4 instead. I expect to get the item in the picture not some look a alike poor quality item. Beware. "

"This so-called "company" is based in China, and runs the same type of scam website as Lulugal, DressLily, Cupshe, and Roswe. Don't ever buy from China. Here's why:

1) ALL OF THEIR PRODUCTS ARE LOW QUALITY FAKES...
Within the last decade, China has made a huge business out of taking popular US and European products, copying them, and selling them at low prices. The problem with this is that these items are designed and manufactured by overworked, underpaid, and unskilled Chinese factory workers, therefore the quality is TERRIBLE, like nothing you've ever seen before.

2. ....THEREFORE WHAT YOU SEE IS NOT WHAT YOU GET
They steal product photos from popular fashion bloggers, websites, and Instagram profiles and use these photos to sell their products. That is why 97% of the time, the product looks beautiful online, but awful in-person. They aren't selling the actual item in the photo, they are selling a cheaply-made copy! That's not to say that every single product you buy from China will be a complete disaster, but 97% of the time, it will. And of those items that are ok, the quality will still be less than a product made by a US or European-based company with quality control, so keep your expectations low.
For this reason, don't ever purchase an item if the website does not include high-quality photos of the actual product that you can inspect and compare to the "model" photo. If they do provide actual product photos, CAREFULLY INSPECT THEM to spot differences in appearance and quality. This will help you make a judgement as to whether or not this item may be a good buy for the price. But always remember that YOU GET WHAT YOU PAY FOR

3) YOU CAN BUY THE SAME ITEM CHEAPER ON EBAY OR ALIEXPRESS
Like I said, the business of copying popular items and selling them at low prices has become very popular in China. Chances are, you can find the same item being sold from a Chinese seller on Ebay or AliExpress for much cheaper, which *might* make the purchase worth it, as long as you don't expect much, and you take the time to review the item's description and photos.
They use the same photos, so sometimes something as simple as a Google image search take you directly to the eBay listing selling the same item. Sometimes it requires a little more time and effort to search for it yourself on eBay using keywords. But chances are, you can probably find it on eBay or AliExpress. Just be aware that shipping from China can take as long as 1 month.

4) THE SIZING RUNS EXTREMELY SMALL
They base their sizes off of "Asian" sizing, which is at minimum 2 sizes smaller than US or European sizing. Asians are generally much shorter and petite, which is why clothing sold from China as women's or men's clothing fit more like children's clothing. They try to create loopholes for their returns process by instructing you to use their "size chart" to chose the correct size. These size charts can be a hit or miss: many times the measurements are wrong or don't make sense; but if the size chart is accurate, you'll find yourself needing to go up at least 2 sizes for the correct fit.

5) NO CUSTOMER SERVICE
These sellers (poorly) speak English as a second language, so you'll notice many grammar mistakes on their websites and especially when communicating with them (always read poor grammar as a RED FLAG).
Moreover, because they are based out of China, they have less accountability than US or European-based businesses, and therefore have much lower standards of customer service. Take the worst customer service you've ever received and multiply it by 10... that's generally the level of service you can expect from Chinese sellers. They already made their money from you; they could care less if you are pleased with your order and therefore will never provide you with a fair solution unless you have some sort of leverage on them.
They also like to barter during the returns process by attempting to offer you a partial refund (ie: 30% refund) and try to force you to accept these terms.
They can only be reached via email, and they use this to their advantage. They frequently take a long time to respond or just don't respond at all.

6) NON-EXISTENT RETURN POLICY
As mentioned above, they will do anything and everything to prevent a return, from ignoring you to offering you only a partial refund or store credit. They refuse to cover return shipping costs, which means returning your order will cost you, on average, somewhere between $20 to $40 for international shipping to China. They know this fact and will use it against you.
Even if you do fork over the $20-$40 for return shipping, chances are low that you will get even a partial refund. Just don't bother with it. File a charge back through your credit card.

7) THEY POST FAKE REVIEWS OF THEIR PRODUCTS
This is how they try to convince you that they are trustworthy, by fabricating fake reviews, both on their own websites and on review websites like SiteJabber. Here's some red flags to look out for when reading over product reviews:
--bad grammar
--several reviews posted in a short span of time, usually within one day or a couple of days
--content, wording, or typing patterns that seem very similar to that of other reviews
--lack of detail
--"This product was better quality than I was expecting"
--4 star reviews that knock off one star for reasons that don't really even make sense (they know that having nothing but 5-star reviews looks suspicious)

If you have fallen victim to any of these Chinese scam artists, FILE A CHARGE BACK ON YOUR CREDIT CARD. This is the only way you're going to get your money back."

"I bought a shirt which was described as blended cotton. All the reviews commented on "lovely linen". The shirt arrived without any internal labels regarding the fabric, washing instructions, etc. It was extremely poorly made and the fabric felt like plastic. The shirt was $18 and they offered me either a full refund if I sent it back "tracked" to China or $2 refund and keeping the shirt. Progressively the refund went up to $7. A total joke. Thankfully I had paid for it via PayPal so I registered a complaint with PayPal and got a full refund. In future, before I order from a website, I will always check out reviews.

"

"If I could give 0 stars I would. This is by far the biggest joke of a company I have ever witnessed. Unfortunately I ordered my clothes before reading any reviews. I spent about $200 and the website told me it would be shipped in 5 business days because I bought the express shipping. After 6 weeks went by, I tried contacting the company several times to inquire about the order. I finally received the clothes today and they are AWFUL! They are nothing like advertised and made of the world's cheapest materials. There is no way anyone in their right mind could wear these clothes in public. One shirt is just a see through handkerchief with a string on it. I actually had a lot of good laughs trying these clothes on which is the ONLY positive thing I can say about this experience. It makes me sick to know this company is out there scamming a bunch of people. STAY AWAY!"

"Horrible customer service, cheaply made clothes and READ the Return policy BEFORE you buy, if you buy. It will cost more to return their products because you have to mail it to CHINA. They then refused to give me a refund ($14.24) and offered me $3.00!!!! or credit, now why would I take credit???? I want nothing to with this company ever again. Their clothes are made in China so the size's do NOT match US sizing. Here is what the return page says on the first line:

If for any reason you decide the items you received are not right for you, they can certainly be returned for a full refund or exchange.

Was I wrong to assume after reading that ALL returns were included in that statement. But that refund statement has a clause?
So I'm out $14.00 because of a small print technicality. So buyer beware."

"No tracking, no live chat available, after 10 days from ordering, email reply was as follows so you know who you may be thinking about ordering from....mind you this was the reply at 10days in...

Dear.
Please don't worry, one item that you bought was out of stock for a while due to high demand.
However, we have restock it now, and your order will be shipped soon
(Normally, there will be 3-5 days before the products be delivered to our company from the factory that we set in China.)
Once we dispatch your order, we will send an email to you with your tracking info.


________________________________________
If any doubt, please feel free to contact us.
Best regards
Crystal
Customer Service Team
www.oasap.com
****@****



"

"Tracking number is a random bunch of letters and numbers, customer service is a joke it is going on 4 weeks for my order.
Wish has basicllay the same products and is a real company,
I contact customer service they give me the same tracking # that TRACKS NOTHING . Next option is try to get visa to get my money back and/or ban this company from suckering somebody into spending their hard earned money on nothing. "

"Long story short: I found a beautiful Asos white and navy dress on their website. Silly me. I thought they were selling Asos brand. The price was reasonable. The dress took a month to arrive and it looked nothing like the dress in the photos. It was poorly made with cheap materials. The skirt was hideous. I asked them for a refund and they only offered a discount or credit. No, thank you. I requested a refund from Paypal and the retailer wanted the dress shipped back. I refused because the dress was a counterfeit and I didn't want them to sell it to anyone else AND shipping to China is very expensive. Oasap told me to ship economy ONLY because they'd have to pay for customs if the dress was shipped express. This was NOT stated on their website. After a few weeks, I got a refund through Paypal. I took images of the dress to compare them to the real dress. DO NOT BUY FROM OASAP. Returns are a huge hassle. Their clothes are POOR QUALITY or COUNTERFEIT!"

"I ordered a dress on 12/13/2015 and I received it on 12/21/2015. I paid the express charge and I am very happy I did, I ordered the dress to wear on Christmas. I had read the reviews after I ordered the dress, I was very nervous due to all the negative reviews. The material of the dress looks a bit thicker on the website but after trying the dress on it is absolutely adorable. I am not sure why people are saying that this company is a scam. I am very pleased and I will be purchasing more dresses from them in the near future."

"I ordered a sweatshirt through Sears from this company. I ordered weeks ago and have not received anything. I was given a bogus tracking number and a bogus phone number that no one answers. My next step is to report this company as a fraud to my credit card company and The Better Business Bureau. How can a company get away with this? "

"I got a dress from here last month. Very good quality fabric that is soft and feels like a quilt;
there is an inner layer of soft fabric that can provide warmth for cold days but is suitable for
warm days as well.But it was little tight in armholse for me. So I give it 4 stars :)"

"Absolutely Love my dress. One of my favorite purchases EVER!!! Shipping was very fast!"

"I had ordered a dress from OSAP and it has been 2 weeks and has still not come yet. I will never buy anything ever again from OSAP. Very disappointed, and the number that is provided by customer service no one answers it. Their is a massive gap in customer service and it makes buying items from their store very difficult."