"This company is a total scam, you will have to wait several months to get what you paid for, at every turn they will ask you for more money for something that wasn't included, once your website is up about every few months they will bring it down and tell you they need more money for domain renewal, for site maintenance, for special IT work to retrieve lost files. Paid for a 5 yr domain renewal, 3 months later they need another $399 for a internal domain renewal( see email from Daryl Lucas at Octologo below, you'll receive many of these.
Was told they would renew it and have the site back up in 24 hours, didn't happen because I was told they lost the files so there would be a extra charge because they have to hire specialists in IT to recover the files, at every turn they have a new twist. I've worked with Emily, Ryan, Dennis and Daryl. Dennis is the manager, don't expect anything but them asking for additional money. Stay away from this company.
Email I just got from Daryl Lucas requesting more money to get my site back up, you will get many of these emails if you don't avoid this company.
See attached photo.
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"Zack Snyder and Steven Smith from this company refuse to stop harassing my company. Continued emails and phone calls even after I have made it point blank clear that I do not want to do business with them. Gave them bad review and they called and promised it would stop but it never does. Once they get your information, they will continue to spam you, call you, promise to never call you again but 2 days later; like clock work. Whatever you do, do not give these bottom feeders your information.
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"We paid up front to have a logo designed and they provided some generic designs which were not at all suitable for us, and not even close to the quality of the examples prominently displayed on their web site. We went back and forth several times over a period of several months for revisions and while we were never really happy with the quality of their work, especially as compared to the samples on their web site, we finally decided to cut our losses and just accept the logo as provided while requesting a slight revision to make it at least somewhat acceptable for our purposes.
After this request was made, they closed our account without notice on the portal being used to communicate with them, and without providing any source files which had been promised as part of the original agreement.
Avoid at all cost."