"Fast and efficient service. Will come round..."
"Very good service! Would recommend."
"Item was just as described. Delivery took 7 days."
"Very good service .. item delivered quickly in a very good condition as I asked .. factory sealed box .. thanks offerbank.com "
"Landed up cancelling order as having taken money from my card account I was then asked to send a copy of the back and front of my card. Very weird and worrying so cancelled out!"
"First class service all around and highly recommended.
Great prices, easy order process, quick dispatch and fast delivery.
"
"Quick delivery. Exactly as advertised. Would use them again."
"your website allowed me to place an order and you processed the payment when in fact it was not in stock. You did refund my payment within 48 hrs but I am very disappointed that your website does not have up to date stock holding, it would still allow me to order the stock on the website even after you informed me it would not be in stock for some time."
"Terrible customer service when I called to resolve an issue.
The lady customer care agent from Dubai had appalling customer care skills, very rude and had absolutely no grounds for refusing me a replacement item under UK Law. She told me that the Sale of Goods Act didn't apply. Tried to make me out to be stupid even when she knew I specialized in business law.
Even made comment relating to how I should speak to women, verging on sexist comment.
I would never buy from this company again due to this individual and the service.
"
"Very quick efficient service. Well packaged product. Very happy"
"Great customer service, prices and products. Would highly recommend."
"An update on any unexpected delays in delivery should be provided. Otherwise I am happy with the product."
"I am very unhappy with the service received. There were more negatives than positives...
The only positive here was that the price offered on OfferBank was less than other online stores.
As for the negatives:
First off, the product advertised was not in stock and none of the staff knew when stocks would arrive.
Secondly, I changed my order over the phone with customer service. And, was promised delivery in 2 working days. I receive a call on the delivery day to reconfirm my order!
And, lastly, I received my shipment on the 13th of November (8 days after the initial order was placed). The product was advertised to be delivered the next day!"
"Excellent communication & fast delivery "
"Easy hassle free experience. Did what it said on the tin. ...was just like shopping in dubai! "