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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-08-20

"Excellent service - delivered on time and superb price."


Verified
4/5

2014-08-20

"Very Supportive staff, products are awesome, the only thing that lacks satisfaction is delivery through FedEx. The guys at FedEx are just hopeless. 4.5/5 stars for offerbank.com & -5/5 for FedEx."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-19

"Responsive sales and support staff. Very professional. thanks"


Verified
5/5

2014-08-18

"Delivery on time, product exactly as described. Excellent price too. "


Verified
4/5

2014-08-18

"They sent the wrong phone and then delivery service for replacement was terrible. I had to drive to their office to pick up the phone which for a repeat customer is not very good. thry should have expedited my delivery as any good company would do for a repeat customer. But, I guess it's Dubai where customer service is worst in the whole world and unfortunatly offerbank is no exception."


Verified
5/5

2014-08-18

"Item was exactly as described. It arrived quickly and was well packed "


Verified
5/5

2014-08-18

"Having placed an order for the particular make and model of phone I wanted, I then received an email from customer service apologising that in fact they phone was out of stock. They offered me an alternative colour or my money back. It was such a good price £150 less than any I could find in the UK. So I compromised the colour. It didn't really matter to me. I found the team at very Offer Bank helpful. My phone has been dispatched and I'm able to track it across the world! I would certainly buy from them again. "


Verified
5/5

2014-08-18

"I was initially a bit skeptical but decided to order. It arrived a day early - just 2 days from order to receiving my new Sony Xperia Z1 Compact. It wasn't a uk model but that just meant a different charger and adaptor included. It works great and already got one software update from Sony. All good!"


Verified
5/5

2014-08-18

"Very happy. Picked up goods same day!"


Verified
5/5

2014-08-17

"Great service and fast delivery, will definitely purchase from here again..."


Verified
5/5

2014-08-17

"Firstly your service was excellent on dot delivery which is really appreciated but the only problem I faced his to get offer bank on line to contact.

Overall I am very impressed and will definitely recommend to my friends. I got my product as promised to me.

I bought my phone using my colleagues card as I was not available.
"


Verified
3/5

2014-08-17

"Initially I was EXTREMELY warry of OfferBank. I had to call my credit card bank and personally vouch for the online purchase because Chase had them flagged as a high risk merchant. In the end, I chickened out and rescinded my credit card authorization. However, once I finally was able to talk to someone on their customer support line, I've decided to give them another try. Supporting this decision is the fact that they honored my credit card de-authorization and no funny charges have shown up on my statement (as of yet). I will update my review after fully completing my purchase."


Verified
5/5

2014-08-17

"This was an order processed with the utmost care for the consumer, quality and professionalism. Thank you."


Verified
5/5

2014-08-17

"At first I did not believe it would work but it actually happened and the product was delivered the very next day, super, delighted with the way the system works. Positive recommendation from my side."


Verified
5/5

2014-08-16

"Good Experience!! Am happy with the purchase, 100% genuine and sealed product!
Delivered quite as normal, though a bit faster than the scheduled time at 11.00 that day but arrived 07.30! Which I was happy about! Good thing is you are shown the delivery time with each purchase means exactly or before that time!! Nice One! Also through Fedex, secure!!!

"